‘How to’ Guides for your Future Workplace


What is it?

LOTI is producing a selection of ‘how to’ guides for organisations wanting to take practical and more innovative steps towards their Future Workplace. The guides offer tangible suggestions, recommendations and useful resources for boroughs across a range of topics.

Why did we create it?

These guides have been developed as part of our research on the Future Workplace. The Covid-19 pandemic, as well as other long term trends like digitisation, have transformed the world of work for good. In order to ensure they can deliver the best results for their residents, attract and retain the best talent, and act as high performing organisations, boroughs need to proactively imagine what their Future Workplace to look like and take steps to realise that vision.

From research in 2021, including interviews with boroughs and leading experts, LOTI identified a number of priority areas. For most areas, good practice has yet to be truly established and so sharing lessons across London is a vital first step. These resources bring together solutions not just from within local government in London, but from the private sector, from national government, and from around the world.

LOTI is interested in supporting pilots, experiments and future events off the back of these resources. If LOTI members are interested in any of the topics raised in these guides, please email Sam Nutt.

Who should use it?

These guides will be useful for senior leaders in organisations, in particular in Organisational Development or HR and Digital teams, who want to understand what they can do to improve their Workplace.

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How can I… create the healthiest future workplace?
This guide shares a number of steps organisations can take to create healthier workplaces. It covers how to respond better to Covid-19-induced risks, both in terms of real health risks and how to reduce staff anxiety around returning to the office. It also explores innovative steps that organisations can take to improve their employee health in the long-term.

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How can I… create the most inclusive future workplace?
A more inclusive organisation is a higher-performing one that attracts, retains and gets the best out of staff with the skills needed to deliver services for their residents. This guide explains what steps boroughs should be taking to promote inclusivity in their future workplace.

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How can I… run better hybrid meetings?
Hybrid meetings – virtual meetings where some staff are in the same room – are a particular challenge. In this guide, we explore different recommendations from the organisations that are doing hybrid meetings best, explaining when to run them and how to run them better.

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How can I… onboard staff in hybrid organisations?
Onboarding staff is a key issue to get right in hybrid organisations. Already local authorities are seeing high turnover of new staff from not getting this right. This guide explores some of the best ways, backed up by research, that an organisation can onboard new staff.

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How can I… create a ‘Hybrid Work’ programme?
LOTI recommends that organisations have a multidisciplinary and collaborative hybrid work programme to ensure that their organisation can anticipate what the future of work might look like, understand what their staff want it to look like, and take steps to achieve this vision.

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How can I… redesign my office for hybrid work?
How offices are used in the world of hybrid work will be different to before. This guide details what a strategic approach to redesigning the office space might look like, in order to get the best out of staff in a hybrid environment.

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