How to get involved in Get Online London: London’s new Digital Inclusion service

What is the Digital Inclusion Service?

The Mayor of London, London Office of Technology & Innovation (LOTI) and Good Things Foundation (GTF) are working together to deliver Get Online London, the first-ever London Digital Inclusion service: a sustainable solution to tackle digital exclusion, supporting the delivery of giving offline Londoners access to upcycled devices, free mobile connectivity and digital skills, though local community partners and libraries.

The core elements include:

  • A new ‘Device Bank’ for London – With the aim of providing appropriate devices to Londoners who need them. Creating this pool of devices and equipment will heavily rely on donations from our private and public sector partner organisations. There are no costs involved for the organisations wishing to donate devices. This will also support the circular economy, reducing e-waste as well as having a positive social impact.
  • A National Databank Londoners will have access to Good Things Foundation’s National Databank, which will provide free mobile connectivity. 
  • Growing the London Online Centres Network – This is the London network of VCS and community organisations that will lead in distributing the devices and data to the people they support. We’ll expand and build on the existing network of online centres GTF has developed to ensure every Londoner has access to the service offer.

How can I get involved?

If you’re an organisation supporting residents with digital inclusion, you can get involved by joining the London Online Centres network.

The Good Things Foundation Online Centres Network is free to join and open to community organisations who are already supporting – or who want to support – digital inclusion in their community. 

By joining the network you’ll get: access to devices for the people your organisation supports, access to data through the National Databank, as well as access to free training, workshops, meet-ups and resources. To join, register on the Good Things Foundation website. If you have any questions, please get in touch at

If you’re a business looking to support by donating your disused devices and/or equipment we’d love to what from you. We’ve built a Device Bank to make it as easy as possible for organisations to donate devices and equipment, whilst wiping, securing and tracking devices to industry standards.  

We’ve made this process cost-neutral to organisations who donate to the Device Bank. Specifically, we are looking for digital devices such as laptops, tablets, and phones as well as AV equipment, disused servers, cables etc. If you would like to donate your equipment please fill in this form or contact us at

To stay updated, please join the LOTI Digital Inclusion community on Basecamp. We will work in the open, so we will keep you updated every step of the way. 

Genta Hajri
27 June 2022 ·

Join the LOTI conversation

Sign up for our monthly newsletter to get the latest news and updates