These guides provide advice on how councils can use apprenticeships to develop their digital talent pipeline.

The London Data Ethics Service has been established by LOTI as part of our aim to help boroughs identify and navigate the ethical issues within their current data projects, and improve their capability to manage these issues themselves in the …

A toolkit to guide and encourage the adoption of digital engagement approaches developed by the Helix Centre as part of the Digital Inclusion Innovation Programme.

This toolkit takes key learnings from current device lending and gifting schemes and provides advice for London councils and other organisations that wish to set up similar schemes.

This toolkit takes takes key learnings from current device upcycling schemes and provides advice for London councils and other organisations that wish to set up similar schemes.

This toolkit takes key learnings from the way several organisations have recently sourced digital devices for local residents and provides advice if you wish to set up a similar scheme.

A toolkit, developed with Ofcom, to encourage signposting to broadband social tariffs.

A Capability Model for London Boroughs describing the core capabilities they need in their digital, data and innovation functions.

A research report exploring the potential of using upcycled devices from London’s major corporate and public sector organisations to meet the demand for devices.

LOTI has developed 15 recommendations for local government to develop their data ethics capabilities, building on a review of existing ethical principles from around the world. ‘Data ethics’ refers to how we collect, share and use data, and so goes …

Digital Exclusion story maps guide practitioners in boroughs, health and the VCS to the places and people in most need of digital inclusion support. Our initial work has focused on Older People.

Templates to help practitioners map their borough’s services to the segments of digital exclusion.