Browse below to find resources, guides and toolkits created by LOTI.

Guide to Sourcing Digital Devices

This toolkit takes key learnings from the way several organisations have recently sourced digital devices for local residents and provides advice if you wish to set up a similar scheme.

Social Tariffs Toolkit

A toolkit, developed with Ofcom, to encourage signposting to broadband social tariffs.

Digital, Data & Innovation Capability Model

A Capability Model for London Boroughs describing the core capabilities they need in their digital, data and innovation functions.

Research into Device Upcycling in London

A research report exploring the potential of using upcycled devices from London’s major corporate and public sector organisations to meet the demand for devices.

Putting Data Ethics into Practice

LOTI has developed 15 recommendations for local government to develop their data ethics capabilities, building on a review of existing ethical principles from around the world. ‘Data ethics’ refers to how we collect, share and use data, and so goes …

Digital Exclusion Story Maps

Digital Exclusion story maps guide practitioners in boroughs, health and the VCS to the places and people in most need of digital inclusion support. Our initial work has focused on Older People.

Mapping Digital Inclusion Interventions

Templates to help practitioners map their borough’s services to the segments of digital exclusion.

Innovative service models in social care

Research, analysis and case studies outlining how organisations in the UK and abroad are using digital and innovative approaches for delivering high-quality social care.

Social care technology innovators

A database of UK-based social care technology innovators and accompanying report outlining how these innovative solutions are supporting the social care sector.

Research into Digital Inclusion in London

A comprehensive report outlining the approaches undertaken by the public, private and third sectors in tackling digital exclusion in London.

Device Upcycling Service Providers

A list of almost 40 device upcycling service providers including details of what services they provide, the costs they charge and what volumes they deal with.

Data Ethics Case Study Library

LOTI have collected a range of case studies from different government organizations, both local, national and international, detailing different approaches to data ethics.

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