Guide to Lending and Gifting Digital Devices



This toolkit takes key learnings from current device lending and gifting schemes and provides advice for London councils and other organisations that wish to set up similar schemes. Please note, the recommendations in this guide are not exhaustive and it does not cover how to source digital devices.

How to set up, manage and evaluate your scheme. 1. Lend or gift: Ascertain the need for digital devices in your borough so you can decide whether a lending or gifting scheme is the best option. 2. Smartphones, laptops or tablets: Consult with industry experts, community groups and your IT department to identify the most appropriate devices and software. 3. Internal or external resources: Decide who will run the scheme (e.g. internal teams or a partner organisation) and, if required, recruit local volunteers. 4. Additional support: Consider providing additional support, such as digital skills training and safety advice, so that your beneficiaries get the most out of their devices. 5. Measuring success: Evaluate your scheme to make it more effective and efficient and to gather evidence for future funding.
Introduction

One way that London councils can help is by lending or gifting digital devices, such as tablets and laptops, to local residents who do not have their own.

Read More
Pros and Cons of Different Approaches

Councils and other organisations have two main options when providing digital devices to digitally excluded residents – lending and gifting.

Read More
Glossary

Several key terms related to digital inclusion and device lending and gifting schemes are used throughout this guide. This glossary provides short definitions of these terms.

Read More
Step 1: Set up your scheme

Key considerations prior to setting up your scheme and top tips for each of them based on lessons learned from existing device lending and gifting schemes.

Read More
Step 2: Manage your scheme

You might choose to manage your device lending or gifting scheme internally or partner with a community organisation. Here, we cover partnerships, application processes and the option of providing additional support.

Read More
Step 3: Evaluate your scheme

You might choose to manage your device lending or gifting scheme internally or partner with a community organisation. Here, we cover partnerships, application processes and the option of providing additional support.

Read More

Collaborators