A toolkit, developed with Ofcom, to encourage signposting to broadband social tariffs.
Better understanding of the social tariffs available and eligibility criteria are key barriers to signposting residents.
Social tariffs provide home broadband to eligible households that struggle with affordability.
Find out about what internet speeds are preferred depending on household use.
A number of common terms are used throughout this toolkit and by broadband providers.
Many internet service providers offer broadband social tariffs.
For residents who prefer to use mobile data, affordable data connectivity is offered by some telecoms providers via local councils, charities and community organisations.
LOTI has developed a range of communications tools to help you promote social tariffs to your staff, residents and the community groups within your boroughs.
Top tips on how to start the conversation with residents on social tariffs.