The Digital Befriending Kit aims to augment a standard tablet computer to make it easier for people with little experience of technology to access Zoom video calls and therefore participate in online social activities.
Our discovery phase took place over four months between September 2021 and January 2022. We worked closely with a number of London boroughs, Voluntary Community Sector (VCS) organisations and health partners throughout this phase.
The discovery phase highlighted a clear opportunity for us to look at how managed devices might be a tool to help community groups run hybrid or online sessions to connect and support people living with dementia.
We started to develop the physical prototypes – in particular, the Zoom Tickets and tablet stand – so that we could co-design and test them with community groups and make joining a Zoom call as seamless as possible.