The discovery phase highlighted a clear opportunity for us to look at how managed devices might be a tool to help community groups run hybrid or online sessions to connect and support people living with dementia.
We decided to focus our next phase of research on maximising accessibility to online video calls (using Zoom) and making this experience as easy and intuitive as possible. We made this decision as we felt that supporting one task well leads to building confidence with technology, which may lead to other uses.
The benefits of helping people join a Zoom call include:
We focused on Zoom over alternative options because:
Although we developed a clear focus, we maintained an open mind about the potential outcomes of the project as we started to collaborate with community organisations and people living with dementia in the next phase.