Device upcycling

Helping London’s public sector organisations upcycle their retired devices to benefit digitally excluded Londoners.

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Status: Live


This project is part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovation methods to design and scale initiatives that support digitally excluded Londoners who have been left particularly vulnerable during the Covid pandemic.

The aim of the project is to explore how we can encourage and help London’s public sector organisations to upcycle their retired devices to benefit digitally excluded Londoners.

Lack of a device has been reported as one of the major contributing factors to digital exclusion. Yet, with regular IT equipment refresh cycles in most organisations, including the public sector, there is a massive opportunity to meet at least part of the need by repurposing retired devices.

Even when retired devices are available the process isn’t easy. For many public sector organisations, the concept of device upcycling at scale is new. Some are apprehensive about sharing their old devices due to concerns about data security and cost.

By working with boroughs and other partner organisations, we’re seeking to reduce the barriers to the upcycling of retired devices by providing by demystifying the process and providing practical advice and guidance.



How to upcycle retired devices in your organisation

A simple and practical guide and process map to help organisations upcycle their retired devices.

Project Timeline


Device upcycling guidance

This is the first draft of our practical guide, taking boroughs through each step of the process of upcycling their devices, highlighting pain points and recommending key actions.

Summary Notes Device Upcycling Workshop 27 07 2021


Device upcycling workshop with the Pan-London Digital Inclusion Working Group

A joint workshop with the Pan-London Digital Inclusion Working Group to explore boroughs’ experience with device upcycling / provision and ways in which LOTI can support.

Device Upcycling Research

A report on the device upcycling practices in London’s public sector and the capacity of the upcycling market, conducted by Ruth Puttick, on behalf of LOTI and Nominet.

Device Upcycling Research

Project Kick-off