Introduction

This project was part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovative methods to design and scale initiatives that support digitally excluded Londoners who have been left particularly vulnerable during the Covid pandemic.

Our initial objective was about helping boroughs leverage value from contracts and direct social value contributions to enable digital inclusion provision locally.

However, based on borough priorities and needs, we pivoted to looking at digital solutions that may help increase the uptake of digital inclusion opportunities offered by suppliers as part of procurement.