Adult Social Care Storyboards


What is it?

Storyboards are a useful tool for designing products and services that meet user needs. This pack of storyboards is designed to support the design and development process for products that address pain points and challenges residents face across the health and care system.

Why did we create it?

The storyboard pack was created as part of LOTI’s Sandbox in Adult Social Care initiative which sought to take a holistic view of the challenges and opportunities for digital innovation in the health and care system in London. The storyboards were developed by multi-disciplinary teams including frontline practitioners from boroughs and health, suppliers etc. as part of a design sprint which sought to turn opportunities / ideas into prototypes. They provide deeper insights into the needs and journeys of individuals across the different health and care organisations, and the product features and functionality that can help them have an optimal experience.

Who should use it?

This resource will be useful to anyone responsible for designing products and services for people who need care and support, whether that’s in a borough adult social care service, community health or NHS organisation.

View the Storyboards

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