Future Workplace: ‘How to’ guides


What are the guides?

LOTI has produced a range of ‘how to’ guides to help boroughs take practical and innovative steps towards their future workplace. The guides offer practical recommendations and useful resources across a range of topics.

Why did we create the guides?

These guides have been developed as part of our research on the Future Workplace. The COVID-19 pandemic and other long-term trends, such as digitisation, have transformed the world of work for good. In order to ensure that boroughs can deliver the best results for their residents, attract and retain the best talent and become highperforming organisations, they need to proactively imagine what their future workplace looks like and take steps to realise that vision.

LOTI’s research in 2021, which included interviews with boroughs and leading experts, identified a number of priority areas for the future workplace. For most areas, good practice has yet to be truly established, so sharing lessons across London is a vital first step. These future workplace guides bring together solutions from within local government in London as well as from the private sector, national government and organisations around the world.

LOTI is interested in supporting pilots, experiments and events off the back of these resources. If LOTI members are interested in any of the topics raised in these guides, please email Sam Nutt.

Who should use the guides?

These guides are useful for senior leaders – in particular, in Organisational Development, HR and Digital teams who want to understand what they can do to improve their workplace.


How can I… create the healthiest future workplace?
This guide explains how to respond better to the health risks of COVID-19 and staff anxiety about returning to the office. It draws on real-life examples and explores innovative steps that organisations can take to improve the health of their employees in the long term.

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How can I… create the most inclusive future workplace?
A more inclusive organisation is a higher-performing one that attracts, retains and gets the best out of its employees and has the skills needed to deliver services for its residents. This guide looks at the steps boroughs should take to encourage and promote inclusivity in their future workplace.

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How can I… run better hybrid meetings?
Hybrid meetings (virtual meetings where some employees are in the same room and others are online) create a unique set of challenges. In this guide, we share recommendations about how to run effective and inclusive hybrid meetings and look at the potential impact of advances in technology.

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How can I… onboard staff in hybrid organisations?
Local authorities are already seeing high turnover of new employees because they did not get the onboarding right in their new hybrid environment. Backed up by research, this guide explores some of the best ways to onboard employees to teams and organisations.

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How can I… create a hybrid work programme?
In this guide, LOTI recommends that organisations have a multidisciplinary and collaborative hybrid work programme to ensure they can anticipate what the future of work might look like, understand what their employees want it to be and take steps to achieve this vision.

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How can I… redesign my office for hybrid work?
In the world of hybrid work, offices are being used differently. This guide outlines what a strategic approach to redesigning the office space might look like, in order to get the best out of employees. This includes experimenting and testing new office equipment before purchase.

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