Using digital democracy tools to engage residents


What is it?

This guide explores how councils can use digital tools and methods to better involve local residents in the decisions and services that affect their lives.

Six Modes of Digital Democracy

Six Modes of Digital Democracy

Why have we created it?


It’s been created as part of LOTI’s work on exploring digital methods for public engagement. As councils look to the Covid Recovery period, they’re going to have to make big and difficult decisions about the future of services, public spaces and local amenities. Residents are likely to demand a greater say. That’s a huge opportunity. But it requires new tools and approaches.

Digital democracy methods can help councils make better decisions, gain more insight about local needs and make residents feel like they have a greater stake in their communities.

Who should use it?


The guide is likely to be of particular relevance to councils’ public engagement teams.

See the guide