LOTI outcomes-driven methodology


What is it?

This slide deck outlines and explains LOTI’s outcomes-driven methodology; an extension of the Design Council’s double diamond approach.

LOTI Outcomes Based Method

Why have we created it?


LOTI was set up to achieve real-world service improvements and outcomes for Londoners. We avoid using the terms ‘technology-driven’ and ‘data-driven’. Technology and data represent a very powerful set of tools and approaches, but they are the means, not the end, and it’s the ends we care about. For that reason, we are firmly ‘Outcomes-Driven’. We use Outcomes-Driven methodology to ensure we always start projects with the end in mind.

This explainer video talks about the methodology, why it’s powerful, and how to use it alongside agile forms of project management.

Who should use it?


All LOTI projects use this methodology or its sister Outcomes-Based Methodology for Data Projects. We warmly encourage its use by teams across local government who are aiming to achieve outcomes in an uncertain environment.

View the methodology