Rough Sleeping Insights Project

Bringing data together to support London's goal of making rough sleeping rare, brief and non-recurrent.

Jump to: Introduction Collaborators Resources Project Timeline
Status: Live



LOTI, London Councils, the Greater London Authority (GLA) and Bloomberg Associates (BA) are working together to design and deliver a data tool that supports the strategic aims of London’s Life off the Streets Programme (LOTS). The key aim is to help make rough sleeping rare, brief and non-recurrent in London.

Following an initial discovery phase, we have created a tool that ingests and presents data in a way that enables strategic decision makers working on tackling rough sleeping in London to have deeper insights into the pathways into rough sleeping and the effectiveness of various interventions. Our aim is that these insights will enable new services to be designed and deployed to prevent rough sleeping.

The data currently used by the tool is sourced from a number of systems operated by stakeholders in the rough sleeping ecosystem. This includes CHAIN, In-Form, and data held in borough Homelessness Case Level Collection (H-CLIC) returns.

An MVP solution was initially developed with a pilot group of four boroughs, Camden, Hillingdon, Lambeth and Westminster, and their hostel providers.

In February 2024 we completed ‘phase 2’ of the project. This focused on rolling out the Strategic Insights Tool to all London boroughs and a further selection of homelessness service providers.

We’re excited about the future of this tool and are now exploring how we can build on the dataset, add new functionality, and experiment with more advanced data science capabilities.

Key outcomes

  • Measure success in making homelessness rare, brief, non-recurrent.
  • Learn what strategies work and inform public policy, service delivery and commissioning.
  • Improve understanding of the rough sleeping population, including the complexity of needs and how individuals move between different parts of the system.
  • Ensure the proper understanding, full utilization and linking of solutions and resources.
  • Ease and enhance the operation of services, reporting and performance management.



Data Protection Guidance – Rough Sleeping Project

Charities and service providers, along with local authorities, are asked to share personal data of clients in the Strategic Insights Tool for Rough Sleeping. This guidance has been developed to support such organisations to engage with this project and provide advice on identifying the relevant lawful basis for their processing and data sharing.

Project Timeline


Project Milestone: Phase 2 complete – project update deck

The Strategic Insights Tool has been rolled out to London boroughs and a wider selection of homelessness providers


Project Update Blog Published

Read more about the completion of the pilot phase and delivery of the MVP


Project Milestone: MVP solution delivered

An MVP solution of the Strategic Insights Tool is live and operational among pilot organisations


Technical delivery partner appointed

Faculty AI started as technical partner for the development and build of the Strategic Insights Tool

View of London with caption Strategic Insights for Rough Sleeping Tool


Rough Sleeping Insights Tool – Overview Deck

View an overview of the project (Powerpoint)

Project Kick-off

Skip to content

Join the LOTI conversation

Sign up for our monthly newsletter to get the latest news and updates