About this project

The ‘Developing a Professional Linkage Platform in Adult Social Care’ project sought to test whether the Family Context tool (previously developed by Social Finance to support professionals working in Children’s Social Care) could be effectively deployed within the adult social care environment across two boroughs in North West London. 

The project sought to understand:

• The possible use cases for such a tool within adult social care
• If there is demand for such a tool within adult social care
• If the cultural, technical and legal conditions exist within adult social care to enable success
• Whether the tool would lead to similar positive outcomes to those seen in children’s social care

The project was conducted by Hounslow and Brent councils with support from Social Finance between March 2023 and March 2024. It was funded by the London Office of Technology and Innovation (LOTI) as part of its New Service Models In Adult Social Care fund. 

A multidisciplinary team of subject matter experts, service designers, delivery managers, developers and others worked on the project (see Project team).