Blog Archives

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London Health Mission

3 June 2026

The Health Mission is a 10-year commitment by London’s public sector leaders to make London the healthiest global city, how can we tackle health inequalities resulting from digital exclusion?

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Small actions, shared value — Seocho Coin

26 May 2026

Polly from the LOTI Team sits down with Seocho-gu, South Korea to discuss their innovative Seocho Coin initiative and their other inclusion programmes.

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Celebrating London’s digital inclusion changemakers: Melissa, Founder of Bridge the Gap

25 March 2026

Good Things Foundation spoke with Melissa Francis, the CEO and founder of Bridge the Gap Ending Digital Poverty C.I.C., a hub in Hackney, offering digital workshops, devices and data to those who need it.

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Empowering digitally excluded Londoners in the era of digital-first healthcare

24 November 2025

Three digital inclusion hubs in London’s Digital Inclusion Network, they demonstrate how to ‘bake in’ and not ‘bolt on’ digital inclusion into your digital health services. 

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5 design hacks for AI-enabled public services

24 November 2025

Genta Hajri from the LOTI team shares five design hacks we need to remember when designing AI-enabled services.

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Connecting communities: scaling Digital Champion networks across West London

21 October 2025

The West London Alliance is leading an innovative project to scale and sustain Digital Champion networks across the region.

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How behavioural systems mapping can help design smarter & fairer interventions

23 July 2025

Dr Lara Suraci from DG Cities shares how behavioural systems mapping can be used to design interventions & tackle issues like digital exclusion.

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From mission to action to impact

22 July 2025

Genta Hajri shares reflections on the Digital Access for All Mission and what it takes to go from a very ambitious mission statement to actually making a difference to people’s lives.

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The new dimensions of digital exclusion and why public services should take action

24 June 2025

In this article, Genta Hajri shares details of the evolving nature of digital exclusion and why the public sector should act now.

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Build it and they will come – innovation meets accessibility at Queen Elizabeth Olympic Park

22 April 2025

Nikolas Kourtis, from the innovation team within the London Legacy Development Corporation, discusses their initiative, in collaboration with Accessify, an AI-powered accessibility platform designed to empower individuals with diverse mobility needs.

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How one London Digital Inclusion Hub is tackling digital exclusion among people experiencing homelessness

24 March 2025

Tom Hill from Providence Row shares insights on homelessness and digital exclusion, those that are are often facing multiple barriers to getting online.

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Guide to developing a digital inclusion strategy

21 March 2025

A guide to developing a digital inclusion strategy for councils that is outcomes driven and needs focused.

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