Innovative Participation Methods

Supporting boroughs to use new tools and methods to put resident voices at the heart of their decision-making, policy creation and service design.

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LOTI is working to help boroughs meaningfully put resident voices at the heart of their decision-making, policy creation and service design. Our ambition is for London to be the best city in the world for the relationship between residents and local government.

With new and innovative technologies, approaches and tools now available, it has become increasingly possible to capture resident voices in ways that go far beyond traditional consultations, petitions and communications campaigns. As a result, a global ‘deliberative wave’ has emerged, through which informed resident perspectives can more directly and meaningfully shape how government works.

LOTI is working with its members to identify common pain points, surface best practice from within and outside of London, and identify steps for future innovation.

For more information about this project, please contact Sam Nutt (



Using digital democracy tools to engage residents

LOTI guide to using digital tools and methods to engage residents in Covid recovery.

Project Timeline


In February 2023, LOTI invited over 120 officers and practitioners in resident participation and engagement from across London to an Innovation Day, designed to set the foundation for future collaboration on resident participation.

Read about that day here.

Project Proposal and Plan

The plan for a one year-project on innovative approaches to resident engagement, then titled “Digital Democracy” was prepared and proposed in September 2022.

Read the project proposal and plan can here.

Innovative Participation Proposal

Project Kick-off

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