IoT devices are being deployed in a growing number of public sector contexts. Yet as this is a rapidly evolving and relatively new area of innovation, London boroughs are seeking guidance on how to approach the use of IoT in smart street infrastructure where specific opportunities and challenges arise.
Key areas that need to be addressed include:
- Business Case and Effectiveness: How can boroughs make informed decisions about which (if any) IoT technologies can play a role in delivering their desired outcomes? How should this shape their engagement with the market?
- Interoperability of Data and Insights: Given that the data collected by smart street infrastructure often relates to issues that require a pan-London response, how can we ensure comparable data is available from across many boroughs to gain valuable insights for the whole of London?
- Ethics & Public Trust: How can we ensure that IoT data collection in public spaces is done for the benefit of citizens in a way that is transparent, ethical and engenders citizens’ trust and confidence?
There have been multiple pilots and studies carried out on these challenges already at an EU, national and city level, which have gone some way to addressing these challenges. However, navigating the findings from these sources is difficult and time-consuming. There is a need for this information to be curated and tested by London boroughs.
Beginning with a week-long intensive design sprint, this project aims to provide answers and guidance to borough commissioners.