Genta reflects on the LOTI Lunch & Learn Sessions as a way of equipping London boroughs with 21st-century tools for better resident outcomes.
Leave a commentKatie and Anjali provide a few tools for local authorities to get started in bringing a service design mindset and skills to their organisations.
Leave a commentLuke Tanner from Equal Care Co-op shares his experience and work as they entered the final quarter of their Commons-based care pilot project.
Leave a commentCould text messages provide a faster, more cost-effective follow-up method for rent arrears in a council?
Leave a commentSaumya Singhal, from Barking and Dagenham, discusses conducting qualitative research with residents to understand how they felt about the Council using data-driven approaches for prevention.
Leave a commentAnjali discusses the design approaches of two workshops conducted by LOTI, in exploring their effectiveness, providing insights on when to use each, and offers practical materials.
Leave a commentEddie Copeland outlines why local government needs to try a different approach to testing radical new innovations.
Leave a commentEqual Care Co-op shares the latest in their LOTI funded pilot to create a co-operative care service in London.
Leave a commentHarry Angus from Social Finance share the latest in their LOTI funded project to develop a professional linkage platform.
Leave a commentUnderstanding five levels of change that can help councils design the right type of solution to the challenges they face.
3 CommentsLOTI’s Service Innovation Cards help teams think more creatively about how they can improve the services they offer.
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