William Cooper from Barnet shares his experience when they tested a unique participatory grantmaking project in Grahame Park in Barnet.
Leave a commentSarbjit from the LOTI team discusses the best time to start your procurement process and ideas for how to approach it from a user needs perspective.
Leave a commentA service specification and practical guidance to help other boroughs implement a co-operative, community-based approach to home care.
Leave a commentGenta Hajri from the LOTI team shares five design hacks we need to remember when designing AI-enabled services.
Leave a commentThe LOTI Service Demand Canvas breaks down the different types of demand that come to council services so that teams can respond more effectively.
Leave a commentJun and Benny from Camden shares their experience “innovating the delivery” of the Family Hubs Pregnancy Grant pilot in partnership with Nesta and the NHS.
Leave a commentDr Lara Suraci from DG Cities shares how behavioural systems mapping can be used to design interventions & tackle issues like digital exclusion.
Leave a commentRyan Hamilton from Brent shares their plans for ‘The Base’, a dedicated space where bold ideas and collaborative experimentation come to life.
Leave a commentHow can we break down the challenge of spiralling demand for public services into a more manageable set of problems?
Leave a commentNikolas Kourtis, from the innovation team within the London Legacy Development Corporation, discusses their initiative, in collaboration with Accessify, an AI-powered accessibility platform designed to empower individuals with diverse mobility needs.
Leave a commentAnjali from the LOTI team explores how service designers and information governance professionals can work together to build better, more trusted services.
Leave a commentThe Product Design team at Lewisham Council, shares their insights from hosting a Global Service Jam, centred on innovating through action rather than passive discussion.
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