How LOTI’s model of regional collaborative innovation can help deliver the government’s public service reform goals.
Leave a commentStoryboards that capture the journeys of individuals who need care and support and products that can help them have a better experience.
Leave a commentAnjali Moorthy, LOTI Service Designer, explores three underrated design skills in local government and suggest some tools we can borrow from design.
Leave a commentGenta shares highlights from the LOTI Sandbox in Adult Social Care Design Workshops.
Leave a commentAnjali shares behind-the-scenes of designing London local government’s first immersive adult social care event of its kind using stories and theatre.
Leave a commentGenta and Anjali from the LOTI team highlight the latest on testing the Local Authority Sandbox in adult social care.
1 CommentGenta reflects on the LOTI Lunch & Learn Sessions as a way of equipping London boroughs with 21st-century tools for better resident outcomes.
Leave a commentKatie and Anjali provide a few tools for local authorities to get started in bringing a service design mindset and skills to their organisations.
Leave a commentLuke Tanner from Equal Care Co-op shares his experience and work as they entered the final quarter of their Commons-based care pilot project.
Leave a commentCould text messages provide a faster, more cost-effective follow-up method for rent arrears in a council?
Leave a commentSaumya Singhal, from Barking and Dagenham, discusses conducting qualitative research with residents to understand how they felt about the Council using data-driven approaches for prevention.
Leave a commentAnjali discusses the design approaches of two workshops conducted by LOTI, in exploring their effectiveness, providing insights on when to use each, and offers practical materials.
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