Blog Archives

Five practical challenges to implementing new service models in local government

Genta shares some early reflections on the practicalities and challenges encountered with our LOTI’s projects on New Service Models.

Maintain, Fix, Equip, Create or Involve. What scale of solution do YOU need?

Understanding five levels of change that can help councils design the right type of solution to the challenges they face.

LOTI’s Service Innovation Cards

LOTI’s Service Innovation Cards help teams think more creatively about how they can improve the services they offer.

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