Design Thinking Archives

London has recently launched the Health Mission, Genta from the LOTI team explains the work LOTI is leading on, the Theory of Change stream.

Workshop Scenario Techniques

This deck is a collection of “live-fire” facilitation scenarios and a tailored menu of techniques to help you navigate them.

Workshop Activity Cards

A curated collection of workshop activities organised by the goal you’re trying to hit including generating ideas, sorting priorities, building empathy, or mapping out a vision.

Building community through codesign in Grahame Park

William Cooper from Barnet shares his experience when they tested a unique participatory grantmaking project in Grahame Park in Barnet.

When is the best time to start your procurement process?

Sarbjit from the LOTI team discusses the best time to start your procurement process and ideas for how to approach it from a user needs perspective.

A co-operative home care toolkit

A service specification and practical guidance to help other boroughs implement a co-operative, community-based approach to home care.

5 design hacks for AI-enabled public services

Genta Hajri from the LOTI team shares five design hacks we need to remember when designing AI-enabled services.

LOTI Service Demand Canvas

The LOTI Service Demand Canvas breaks down the different types of demand that come to council services so that teams can respond more effectively.

Re-wiring the system: Camden’s data-led Pregnancy Grant putting families first

Jun and Benny from Camden shares their experience “innovating the delivery” of the Family Hubs Pregnancy Grant pilot in partnership with Nesta and the NHS.

How behavioural systems mapping can help design smarter & fairer interventions

Dr Lara Suraci from DG Cities shares how behavioural systems mapping can be used to design interventions & tackle issues like digital exclusion.

Brent’s Innovation Journey: Building a ‘Base’ for Local Government Innovation

Ryan Hamilton from Brent shares their plans for ‘The Base’, a dedicated space where bold ideas and collaborative experimentation come to life.

Not all service demand is created equal

How can we break down the challenge of spiralling demand for public services into a more manageable set of problems?