Digital Inclusion Innovation Programme
…in London. The intention was to test how insights from data can help improve the design and targetting of digital inclusion services more effectively. Key deliverables include: London Digital Exclusion…
Smarter London
…new smart city innovations. This way, all get to learn faster. And by implementing some common standards and principles, they can make London a more attractive place for innovative companies…
Assistive Technology pilots
…of the whole LOTI community. Our work on this project began by creating a guide to designing and evaluating AT projects. ThenLOTI explored the potential of Assistive Technologies to support…
COVID Recovery: Data Exchange with the VCS
…project to discover, prototype and test a solution to data exchange that is reliable, scaleable and resusable. Coming Next: Piloting Community Insight Projects methodology with Camden and Central Beds Get…
Electric Vehicle (EV) Charge Points Dashboard
Introduction London boroughs are increasingly using smart infrastructure to deliver better outcomes for their residents. A specific example of this is Electric Vehicle (EV) charge points. Driven by our desire…
Mapping Digital Exclusion with Data
…interventions that are required to support the specific needs of the digitally excluded people identified. We work in the open and welcome your comments, feedback and scrutiny. Please do feel…
Supporting Dementia Care
…interested individuals to co-design new digital inclusion initiatives. Phase 2: Co-design We co-designed prototypes to test and improve through iteration with local authorities, community groups, people with dementia and their…
Data Ethics
…and processes in local government, LOTI has created a hands-on London Data Ethics Service. To learn more about and access the Data Ethics Service, please visit the dedicated resource page….
Digital, Data & Innovation Reference Model
…in this environment and meet the expectations of their residents, boroughs need to be able to innovate – both individually and collectively – and make the smartest use of all…
Digital Apprenticeships
Introduction Modern public sector organisations recognise that they need staff with excellent digital skills in order to thrive. LOTI boroughs have committed to working together to build London’s digital talent…
Upcycling and sourcing devices
Introduction This project was part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovative methods to design and scale initiatives that support digitally excluded Londoners who have been…
Innovation in Procurement
…needs we – together with the GLA and Nitrous London – built Thirty3 – a platform to host the CityTools data and also to share boroughs’ latest procurement opportunities in…
London Climate Goals Design Sprint
…learning about the desired outcomes in each area, identifying the key challenges, and then exploring how data, digital and smart city approaches might provide solutions. As part of our commitment…
Data Foundations
…culture. An additional set of reasons is linked to the fact that each borough has a different approach and set of tools for completing the Information Governance (IG) process. Completing…
Digital Inclusion in Temporary Accommodation
…reasons. Firstly, we wanted to rapidly test existing hypotheses about the lack of wifi in hostels being a major contributing factor to digital exclusion in TA hostels. Secondly, we wanted…
Preventing vulnerable residents from reaching crisis
…putting in place new ways of working, structures and support services, including partnerships with the VCS and community organisations. Building on the knowledge and lessons learned, Hackney and Newham worked…
Data Skills and Capacity
…Communities of practice In support of this work, LOTI hosts three communities of practice to bring together data professionals working across our member boroughs. Data Leaders – a network of…
Using social value
…based on borough priorities and needs, we pivoted to looking at digital solutions that may help increase the uptake of digital inclusion opportunities offered by suppliers as part of procurement….
New Service Models in Adult Social Care
…enabling better outcomes for people. https://youtu.be/Au5dC_XN9xw This work builds on LOTI’s prior research and projects that have examined how boroughs can make better use of assistive technology. To increase our…
City Tools / Thirty3
…platform will be launched during London Tech Week in September 2020. Coming Next: Enhanced data for technologies in use in London Boroughs to be added to Thirty3 Pre-procurement collaboration area…
COVID Response: Sharing Free School Meals Data
…a child receives free school meals (FSM). One challenge with using this indicator is that if a child attends a school outside their borough of residence, their home council may…
Designing a digital inclusion service
…website. To stay updated, please join the LOTI Digital Inclusion community on Basecamp. We will work in the open, so we will keep you updated every step of the way….
LOTI Leadership Series
…Sensible Tech. However, we’re keen to work with the whole LOTI community to create interesting and useful content. If you’d like to help us make a clear and compelling explainer…
Developing a data platform for frontline care workers
…about the residents in their care. The project aims to develop and test a prototype digital solution that builds on a similar tool, called “Family Context” used in Children’s services….
Rough Sleeping Insights Project
…success in making homelessness rare, brief, non-recurrent. Learn what strategies work and inform public policy, service delivery and commissioning. Improve understanding of the rough sleeping population, including the complexity of…
Piloting a home care cooperative in Clapton
Introduction Led by: Hackney and Southwark in partnership with Equal Care Co-op and Clapton Commons. Idea in a nutshell: To promote better independent living by piloting a “Care commons”…
Pan London IoT Damp and Mould Project
…monitoring to spot issues such as ventilation system failure, reactive response to aid with diagnosis when complaints have been made, baselining in voids and many more. Phase 1 will test…
…VCS organisation. Feel free to add comments to the documents or contact: jay.saggar@loti.london. Resources Community Insights Projects – User Guide (Google doc) (PDF) Data Exchange with the VCS Report (Slides)…
…both .pdf and .doc format in our public drive, for anyone who wants to adapt any of these resources for their own organisation. Generative AI – Guidance for Local Authority…
…carried out at Westminster and then tested and validated across four other inner and outer London boroughs. The personas have been used to provide a deeper insight into the user…
What is it? A database of UK-based social care technology innovators and accompanying report outlining how these innovative solutions are supporting the social care sector. Why did we create it?…
…system/process owners and IG/DP professionals. The checklist can be given to system testers along with any other prompts you want them to consider, for example on usability. The answers are…
…may be completed by one or two people in a short period of time, or it may take place over several months as part of a full project review involving…
When it comes to explaining what London is doing, the picture is a little complicated. In part, that’s because so many different organisations are involved. To a large degree, London…
Background As part of our efforts to tackle digital exclusion in London, LOTI sought to test the effectiveness of a triaging digital inclusion needs approach with the following four boroughs:…
What is it? This resource is a report that LOTI commissioned from Faculty, identifying a shortlist of artificial intelligence (AI) opportunities in adult social care for council officers and others…
What is it? This resource is a report that LOTI commissioned from Faculty, identifying a shortlist of artificial intelligence (AI) opportunities in housing services for council officers and others interested…
…general outcomes-based project methodology. How do you use it? This video provides an overview of the methodology. https://www.youtube.com/watch?v=r8dnlVtyV5c Who should use it? The methodology is useful for council data teams…
What is it? A comprehensive report outlining the approaches undertaken by the public, private and third sectors in tackling digital exclusion in London. It brings to light the range of…
…issues and needs of the community. develop approaches to reducing serious violence in the community. monitor the effectiveness of any violence reduction strategy. LOTI makes this presentation available to assist…
Background A Child Health Information Services (CHIS) is an NHS-commissioned service that is responsible for collating data from various organisations for all children that are either residents or registered with…
…can be helpful in reviewing more broadly the lawful basis for charities, and data sharing for research projects. Download the Guidance Is this helpful? Submit Cancel Thanks for your feedback!…
…a host of other complementary initiatives to be truly an ethical municipal authority. Brent Council’s Data Ethics Governance Board Brent created a Data Ethics Board with the help of LOTI,…
…far in this area is that boroughs are, at least in principle, open to the idea of using innovative software solutions which enable them to deliver better housing outcomes for…
…offer an additional 18 factors that can open up new and exciting possibilities. This resource provides both the theory and practical examples that underpin the cards, which can be used…
…providers do not offer Social Tariffs, they are running initiatives to tackle digital exclusion. The support they provide is delivered by charities and community organisations, not the telco providers directly,…
…the DataStore Why did we create it? Data collaboration projects are complex and require alignment of outcomes, information governance processes and technical architecture across multiple stakeholders. The London DataStore is…
…The ‘Preventing Residents from Reaching Crisis’ project sought to explore the role and effectiveness of a range of solutions in preventing vulnerable residents from reaching crisis and build on the…
…art of the possible for resident participation. The report looks at case studies from over 20 authorities in different contexts, including both high- and low-cost solutions, so there should be…
…to test ATs whose effectiveness has already been (dis)proven. LOTI’s AT case study library aims to address this problem by enabling boroughs to search for details of previous AT trials,…
…provide guidance for how these services can be mapped to the segments. To show how this resource can work in context, we have included an example from Barnet. Why did…
…our ‘Capability Model’: principles, resident engagement, governance & processes, and skills & culture. The recommendations are currently open for comment as we develop them with experts and key stakeholders. If…
…and future recommendations where necessary. As part of LOTI’s commitment to work in the open, we will share our lessons and advice through blogs, webinars and future resources. LOTI Members…
…their area. Insights include: outcomes, benefits, key stakholders to engage, lessons learned, commisioning details including costs and technology implemented. LOTI hope that sharing usecase in the open will enable boroughs…
…Apprenticeship Guide‘ (accessible version) was developed with CHR Solutions, and provides an overview of digital apprenticeships currently available to councils. It includes descriptions and links to the digital apprenticeship standards…
…navigating the findings from these sources is difficult and time-consuming. There is a need for this information to be curated and tested by London boroughs. To help to address the…
…and effectiveness of tablet devices in connecting isolated residents and thereby reducing social isolation, particularly during Covid lockdown. Who should use it? Assistive technology or project leads exploring AT solutions…
…should use it? Assistive technology or project leads exploring AT solutions to improve outcomes for vulnerable residents. Read the Case Study Is this helpful? Submit Cancel Thanks for your feedback!…
…established, so sharing lessons across London is a vital first step. These future workplace guides bring together solutions from within local government in London as well as from the private…
In this guide, LOTI explains how an organisation should think through and start testing and implementing solutions that can work for them in their own space….
DigiGov 2024 will provide local and central government digital, data and technology communities with the opportunity to learn about latest industry developments, share best practice, explore innovative solutions and collaborate…
…analysing data (for example, with AI), but these activities must be trustworthy and aligned to public values and expectations. Research shows that the most common news stories that the public…
…the complexity of the service area and number of solutions to be tested), LOTI and its partners would work with the finalists to trial their solutions on the service mock-up….
…common solutions. You will learn the fundamentals of identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements. Additional AWS webinars will…
…Quantum was being mentioned all over the conference. From computing to materials. There were theoretical propositions on the modelling of the quantum effect on cells of electromagnetic fields that could…
…source software, open science, and open data movements, open source AI has enabled alternative pathways to emerge for how AI is produced and who can be part of the process…
…I remain in awe of the energy, ideas and commitment of our colleagues working across the LOTI community as they seek to ensure technology, data and innovation are used to…
…Engaged community: The success of this approach stemmed from participants being part of an engaged community where such conversations were already underway. This allowed discussions to move beyond initial tangents…
…services within their community (business to business) or freelancers or local people looking for employment. Creating a playbook for bricks and mortar businesses on how to transform their offering online….
…and those bereaved by Covid. We think the lessons from this project will be an excellent complement to Camden and Central Bedfordshire’s MHCLG-funded work on data exchange with the VCS,…
…by examples of what London could be. For example, when Transport for London started sharing their transport data freely in the public, it allowed people to use that data in…
…Goals. The solutions varied in their likely complexity and impact, with some requiring relatively simple digital interfaces to move to a minimum viable product, while others require more complex institutional…
…delays. Control and transparency: The buying in of systems from private sector providers introduces additional challenges for local authorities. Because private companies making and selling systems consider it too commercially…
…to discover, prototype and test a solution to data exchange (full details are available on the project page). We wanted to support the development of a resource that is reliable,…
…are Senior Researchers at the Open Data Institute. Joe co-leads their Participatory Data programme with the Aapti Institute and Ben is the research lead for their work on open cities….
…to keep testing, learning and sharing. There is so much that we still don’t know, but we will only learn this by testing. LOTI will be running meetups for officers…
…common, figure out our ways of working and choose what to prioritise. We certainly haven’t got everything right. But core to LOTI’s philosophy is learning by doing; being open about…
…motivated group of people. We’ll have you loving records management, even if it takes saving the planet to do it! Reading and sources https://uk.bookshop.org/p/books/how-bad-are-bananas-the-carbon-footprint-of-everything-mike-berners-lee/1283577?ean=9781788163811 https://theconversation.com/dark-data-is-killing-the-planet-we-need-digital-decarbonisation-190423 https://www.emerald.com/insight/content/doi/10.1108/JBS-03-2022-0048/full/pdf https://www.euronews.com/green/2023/04/08/sending-one-less-email-a-day-could-help-reduce-the-carbon-footprint-of-your-inbox https://www.gov.uk/government/publications/net-zero-strategy https://www.digitalcleanupday.org/ https://www.sciencedaily.com/releases/2021/01/210114134033.htm#:~:text=Just%20one%20hour%20of%20videoconferencing,size%20of%20an%20iPad%20Mini….
…Moral Imaginations (working with Camden) Link: https://www.moralimaginations.com/ New Local Link: https://www.newlocal.org.uk/ Nesta Centre for Collective Intelligence Design Link: https://www.nesta.org.uk/project/centre-collective-intelligence-design/ Hello Lampost Link: https://www.hlp.city/ GLA Talk London Link: https://www.london.gov.uk/talk-london/ Camden’s resident-created…
…example many Communications Providers offer social tariffs. Social tariffs are cheaper broadband and phone packages for people in receipt of Universal Credit, Pension Credit and some other benefits. There is…
…about leveraging open data for the public good and want to discuss it with like-minded peers and experts, we encourage you to join Apolitical’s recently launched Open Data Community of…
…behavioural science to open innovation. When it comes to acting as an innovation partner, we ran a major design sprint to come up with new ideas for reaching London’s net…
…Commercial Service colleagues have also thrown in additional support, for which we’re grateful. We still need to figure out the details of how all this will work in practice but…
…additional downloadable resources, will help you to configure tablet devices and set up an online community group. Visit LOTI’s Supporting Dementia Care page to find out more about our project,…
…on exploring potential solutions, stimulated by expert commentary and analysis provided by Joanne Cumper, a recruitment consultant with significant experience in recruiting for data and digital roles in both London…
…our community has achieved and what we are looking forward to in 2023. Polly, Communications & Engagement manager: “Having only joined the team in January, it has been great to…
…meetings as pain-free as possible. We also saw their different office spaces, from traditional ranks of computer desks to the more collaborative and open desk spaces, as well as even…
…can be found online. Dapian has the potential to cut down the overall time it takes to complete DPIAs by ~63% and reduce the cost of completing each DPIA (based…
…VCS organisation and you’d like to become a member of the Good Things Foundation Network, please visit the Digital Inclusion Hub page to sign up. This is completely free and…
…Central Bedfordshire and London develop and test better ways of exchanging data that is secure, reliable and scalable, ensuring more effective ways of working and better resident support during COVID-19…
…nor risks associated with frontline service delivery. This approach is completely risk-free when it comes to borough or health services budgets, because the LOTI funding is covering this collaborative experiment…
…distribution, comms and quick and searchable services which exacerbate the issue. How we support our residents On a day-to-day level, our Contact Centre and Homelessness Hostels provide free-to-use computers with…
…policy. A range of different companies are mandated to develop interfaces for making different datasets of public interest available. This requirement applies to large technology companies, transportation services, energy utilities…
…invitation with small and innovative companies to showcase their software solutions relevant to local authorities’ housing services needs. In a project led by Hounslow, LOTI is currently working with several…
…using generative AI. But what are they using it for? We know it’s helping many public servants complete research and writing tasks with greater efficiency. Some are developing more complex…
…discussion with development partners with a view to completing a functioning model during an eight week sprint. In the meantime, you can view a wire-frame demo here. 2 – Completed…
…almost impossible to institutionalise a model that depends on individual greatness. Great solutions to complex problems are more likely to arise with multidisciplinary teams. One of the common mistakes we…
…could then be completed over the following 6 weeks. This would allow more time to learn, apply and test more complicated techniques. It would also mimic the format of projects…
…public sector’s perception of these solutions as risky. These solutions are sometimes early prototypes and therefore cannot respond to all the complex needs of a particular service. LOTI’s ambition is…
…Tech Spotlight’ event as part of @LDNTechWeek, on Thurs 10 Sep. Register for a free ticket here: https://t.co/twjZPYZEiA #LTW #LondonTechWeek pic.twitter.com/a3kZmG9Msr — London Office of Technology and Innovation (@LOTI_LDN) August…
…register to attend, please visit: https://registration.gesevent.com/survey/31q89f9j0lese/?utm_source=social&utm_medium=twitter&utm_campaign=sadiq-speaker Learning from our experiences in year one, we know that developing this new platform cannot be the whole solution. So we have recently hired…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 27 June. Meeting with our Data Science Network This month…
…examine the pathways of people accessing rough sleeping, homelessness and related services across London. The result of the work was to produce journeys for a number of common personas including…
…You can watch the full recording here. Our Show and Tells have part of our commitment to working in the open and sharing what we’re learning on each project along…
…The importance of transparency – if there are biases, where did they come from? What can we do to combat them? News from the future! My favourite part of the…
The potential for data during covid recovery LOTI attended the Greater Manchester Combined Authority’s (GMCA) workshop focussing on strategically using open data to improve public service provision in the region….
…the open data movement, introducing innovative solutions and increasing the availability of open datasets across its boroughs. These foundations serve as a starting point to envision where, as Londoners, we…
…to help the digitally excluded. The final theme is Smarter London. Boroughs must be free to choose the best solutions for their residents, but without some coordination, common approach and…
…main difference is there seems to be slightly more offered for the free version, including an image and PDF export, more questions allowed per presentation, etc. Since there are limitations…
…effects of deploying the AI system and consider its implications against standards/regulatory guidance Communicate Information about the trustworthiness of the system is communicated effectively and appropriately to the intended audience….
…great for one dataset in isolation, but in combination with other open datasets could create potential national security weaknesses. Lastly, feedback from borough officers was that openly publishing these data…
…at home Better community support models What’s on offer Funding: Up to £100K for projects that seek to design and test new service models in the field of ASC. For…
Gavin Jones, Chief Executive of Essex County Council, recently posted this tweet: https://twitter.com/GibsonGav/status/1374302027463938053 It was great to see, for the exact reasons that Dominic Campbell pointed out: https://twitter.com/dominiccampbell/status/1374318437028233217 It’s been…
…comes next: testing. Camden is embarking on a food aid project to support residents. As Emma shared in her blog, Camden has “a lot of data on food insecurity; free…
…effectively communicated to translate into trust. For example, transparent communication is key in collaborations like the London IoT Declaration. Structured, accessible assurance arguments allow stakeholders to review and flag issues….
…so far has leaned towards a focus on a combination of Tailored Technologies and Hybrid Communities, though we keep an open mind as we head towards the next phase of…
…tech solutions, but other paths are offered by open source, community-created, solutions like LocalGov Drupal, and low-code approaches. LOTI works to raise awareness of these solutions. LOTI Technical Architects’ Forum….
…a willingness to share and work in the open; a true testament to why LOTI was established and the benefit of membership. On that note, we are really pleased to…
…were local, place-based and maximising use of existing infrastructure, such as schools, and community groups. My sense is that, similar to London, the voluntary and community sector in other countries…
What we’ve been up to Using Hybrid Technologies to help Create More Inclusive Workplaces With fantastic speakers confirmed from Microsoft, Zoom, Ofcom, and the Greater London Authority (GLA), local government…
…our Data community in London boroughs, and potentially collaborate on solutions. Holding the latest LOTI and Microsoft virtual learning sessions for Digital Apprentices. Please register your interest to attend here….
…in the context of the pandemic. Led by the Helix Centre at Imperial College London, we will co-design and test prototypes with the London boroughs, voluntary and community sector (VCS)…
…the Covid-19 data transfer process, and boroughs shared the challenges and potential solutions LOTI could support. Test & Trace – Mark Brennan from Camden shared their latest thinking on what…
…was expected. As a result Harrow started looking for solutions that already existed instead of developing one from scratch and after some searching and discussions with companies found a company…
…and templates developed by the LOTI community, which are free for anyone to use. Working in the open is one of LOTI’s founding principles and we strongly believe in its…
…that we can channel our funding into approaches and solutions that augment existing provision. Project example: Digital Inclusion Research. 3. Build on and create strong evidence through effective design and…
…we should consider when creating and implementing data projects: Legal test – is it lawful? Stench test – does it stink, ethically? Front page test – how would this look…
…final post we describe how we tested our prototypes with two pilot virtual community groups, and lay out some of the insights and findings. “We believe that a 81% successful…
…Semedo, Head of Diversity, Wellbeing and Culture at Ofcom Luke Marshall-Waterfield, Deputy CDO at the GLA https://www.youtube.com/watch?v=DpcPaYSH4w8 Below are some of the key recommendations that they had for how organisations…
…Covid Innovation Fund – Initial ideas – Sheet1 This week, the LOTI Central team will be reviewing the project submissions and sharing them with our borough members for comment and…
…roles to share strategic ideas, best practice and case studies that can be learned from and applied to local services. In this blog, I will share our latest communities of…
…specific communities to reduce transmission. NHS Test and Trace data, which is provided to councils to contact people who may have been exposed to the virus that the national team…
…no silver bullet. We therefore need a litmus test for whether data is a relevant part of the solution. In this article, I’ll explain the litmus test that LOTI uses…
…following areas: Transparency: Is the project process and the information shared as part of the final output sufficiently open and transparent? Is the information easily accessible and understandable by our…
…for innovation, especially when it comes to emerging technology. We don’t have in-house technical expertise (especially compared to those trying to sell us technology) to evaluate the feasibility of different…
…do, however, is to keep an open mind about the solutions, including where they may come from. It is clear from the research we’ve done on digital exclusion and social…
…to sourcing housing management solutions. To help design how LOTI boroughs can get the most value from joint commercial exercises, PUBLIC led a workshop discussing procurement methods and practices that…
…Complexity Management: They simplify the architectural design by breaking it down into manageable components and layers, and by using appropriate tools and methods to document and communicate the architecture to…
…result, we published weekly blog updates by way of weeknotes on Medium. To catch up on all 50 previous weeknotes in Year One, please visit LOTI’s Medium page at www.medium.com/loti….
…on in our latest annual report, our community has rallied together to navigate the transition from Covid emergency response to recovery over the last year. We have also found time…
…multiple laps, and having to return later. The point of these examples is to note that the issues – and their solutions – were completely obvious to the staff on…
…on the Covid Recovery: Digital Inclusion project page, or directly here. Guidance – Local Authority Duties And Powers To Fund Provisions To Enable Digital Access For Disabled People -.docx Please…
…please visit the dedicated project page here. Coming up this week This week, we’ll be: Meeting with colleagues from the Greater London Authority (GLA) to plan LOTI’s contribution to the…
…the system. LOTI helped us organise an in-depth penetration test of the system, carried out by Jumpsec. Penetration testing (or pen testing) is a security exercise where a cyber-security expert…
…us to work with colleagues from across the boroughs to deal with these (I dealt with designing a service to compliment uptake of NHS Test and Trace), we got to…
…continue to be isolated? The pandemic was particularly hard on people living with dementia as lockdown stripped away the routines and family and community support they rely on. Community dementia…
…Tools) platform. To find out more about this project, please visit the City Tools project page. Finalising the lead organisation for our innovation in procurement project. For the daily download…
…for setting up and conduction training sessions with staff. For more information on this project, please visit the project page here. Coming up this week It’s a busy week for…
Over the past three years, LOTI has striven to demonstrate the power of collaboration. Together, our community has focused on sharing knowledge, building capacity, running projects and influencing change. In…
…dataset that we might wish to use happens to be open data (or data that is sufficiently non-personal that it could be open data), we cannot complete the information governance…
…space where new service models and technologies can be tested and evaluated on realistic mock-ups of key local government service areas without risk. The concept combines service design, technology, open…
…communities we serve? With these guiding questions in mind, in early 2024, Ealing Council kicked off the Future of Work programme, a council-wide initiative exploring how work is evolving in…
…our first workshop next week. Commissioning supplementary research Last week we also drafted a research brief, which is available to read online. LOTI now wishes to commission a researcher to…
…to other boroughs, and explored how we could support our data community to tackle common challenges around Test and Trace data (please see our summary of the issues raised here)….
…user needs. Combining with Local Data Richer insights can be developed by combining the mapped data sets above with others held locally. For example, Westminster has combined open data on…
…Cities programme (our IoT Week partners) to discuss next steps on this project. We’ll be working hand-in-hand to review and comment on the draft framework, ready for live testing by…
…than that of a commissioner / supplier one We’ve been reflecting on this as a team at LOTI, because over the years we’ve commissioned and grant funded lots of different…
…enable and empower them to connect with innovators to access the latest technologies in a neutral forum to help solve some of the most pressing and common challenges they face….
…headers from the web pages where datasets were hosted. The dynamic nature of links presented a challenge as filenames often changed from week to week. For example, a CSV file…
…we publicised our exercise to crowdsource details of digital inclusion projects that are already completed or underway in London. The intention of this exercise is to better understand what’s been…
…look quite different from traditional public services. For example: Buurtzorg places community nurses in self-managing teams of 12. They look after their own patch, making all the decisions as a…
…project. You can now follow our dedicated project page on the LOTI website for the latest updates. Data Scientists Network As we shared in our last weeknote, we have created…
…Solution Could text messages provide a faster, more cost-effective follow-up method? As many of us probably already get reminders from energy companies, credit cards or banks the Insight & Analytics…
In common with the rest of the local government world, 2021 is proving to be a very busy year for LOTI. Our current work spans creating digital, data and innovation…
…tools and methods to help them achieve their goals by designing and testing new solutions at scale. For example, in an area like homelessness, instead of doing, say, an individual…
…the LOTI Central Team, please contact Genta Hajri or Jay Saggar. Holding the latest LOTI All-Member Meeting. Holding an open forum for Assistive Technology and Social Care leads to discuss…
…is provided, to use in whole or part (or not at all) as you wish. DSA publication and agreement DSAs are hosted on the Information Sharing Gateway (www.informationsharinggateway.org.uk) Home Page…
…this. Sponsorship. The team has the necessary commitment, time, and permission to make the idea come to life, including the funding for phases not covered by the seed finance. Impact….
…met, in the space of 2 hours, all through a computer screen, proves a lot. It does come with its challenges – occasional audiovisual connectivity issues, and the lack of…
…high-challenge, high-support culture. We approach all aspects of our work with an outcomes-driven mindset, with an emphasis on finding creative and pragmatic solutions that can work in the complex environment…
…new year. We were proud to share the slide below, detailing the progess our community has made since October, and the exciting things coming up when we return from the…
…role that combines delivery and strategic leadership and puts me at the centre of how the council functions and delivers for its residents. Eddie: What made you decide to join…
…latest information on the Hounslow Digital Festival, see: https://www.hounslow.gov.uk/digitalfestival Coming up this week Highlights of LOTI’s diary this week include: Releasing the first version of our Innovation in Procurement guide,…
Digital exclusion is deepening inequalities in our increasingly digital society. The latest report from the Ofcom Communications Affordability Tracker July 2023, estimates that approximately 900,00 Londoners struggle to afford internet…
…would facilitate the cohort and host complementary discussion groups. This would be open to all LOTI boroughs. Proposal here. 6 – Publish full MVP of Digital, Data & Innovation Capability…
…the skills to test these things (although they typically do this in their spare time and these skills are rare). Other councils are working through strategic partnerships with technology companies…
…in the series of experiments to test LOTI’s Innovation in Procurement toolkit on housing services. For the daily download on all things LOTI, be sure to follow us on Twitter….
Summary The London Office of Technology and Innovation (LOTI) invites small and innovative companies to showcase their software solutions relevant to local authorities’ housing services management needs. Please see the…
…to ensure solutions and data insights work across the whole of London. We’ll also be working to bring technology and environmental communities together to ensure that smart cities tools and…
…keen that any future projects we work on in this area build on and complement existing activities. We’re therefore beginning by crowdsourcing details of projects that are already completed or…
…how they might be addressed. We also learned a little more about Kingston and Sutton’s ‘Community engagement playbook’ proposal. The idea is to develop a community engagement guide that will…
LOTI is committed to working in the open. Here’s a list of some of the key guides, toolkits and templates we’ve co-created with our community for anyone to use. You…
…challenges in the sector and the appetite from our community, LOTI set out a programme to test the potential of radical new service models to meet care needs. We started…
…National Databank, which will provide free mobile connectivity. Growing the London Online Centres Network – This is the London network of VCS and community organisations that will lead in distributing…
…we’ll be closely involved in a new round of user testing that will start in the coming weeks. If you’d like to take part or learn more about this feature,…
…by identifying barriers and agreeing on solutions to improve technology commissioning, including: Producing practical guidance for commercial teams to harness Implementing new approaches within a live technology tender Identifying future…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 4 April. Meeting our LOTI members On Wednesday, the main…
…complaints faster and more effectively. Talking of AI, check out LOTI’s latest reports, authored by Faculty, on the ‘AI art of the possible’ in the fields of Adult Social Care…
…– see for example the MHCLG funded Drupal project. We’ll be exploring if there are areas of common interest to trial this sort of approach within the LOTI community. Cyber…
…and lessons that other LOTI boroughs can learn from the process. The full recording is now available to watch here. https://www.youtube.com/watch?v=eolZ8R_FHCQ The slides are also available to access here. Coming…
…they might significantly improve productivity. For example, LOTI is investigating how organisations are using generative AI to auto-transcribe hours of caseworker interviews, create action lists and update key stakeholders, freeing…
…specification that local authorities can use to procure commons-based home care services in the future. A community feast on Clapton Common, Hackney It just so happens that we will be…
…community of data, technology and innovation professionals from across our membership. We have expertise in technology and data tools and approaches. And we have a set of powerful methods that…
…welcome comments from any interested parties so please feel free to review the full declaration and make suggestions directly on the document. Summary of Principles and Commitments: Principle 1 –…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 23 May. Sharing recommendations for local government data ethics capabilities…
…of our process complete, we share below the key insights from our conversations with commercial teams and tech suppliers. Insights from Commercial Teams Green procurement is not always a priority…
…with a SME or large/established company. Followed by informal networking. Benefits: A route to market for SMEs by enabling them to connect and partner with a larger company established in…
…boroughs together to speak with one voice to big suppliers where there are common challenges, or a common desire to request new features on their future road map. It’s not…
…and inform our Future Workplace programme of research. We warmly invite councils and other public sector organisations to complete the form and make use of the results. Complete the survey…
…or contact us with any relevant suggestions or feedback. LOTI is committed to working in the open so we’ll share all our findings, templates, etc. on our AT project page….
…(c.f. Maslow’s Hierarchy of Needs). Take social care reform as an example. We’d argue that, unless our communities have people with the right relationships, unless our staff have the right…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 6 June. Meeting with our LOTI members We met with…
…will involve rippling out into the community, building on Camden’s participation journey, which started in 2017. But we hope it serves as an example of the kind of movement-building local…
…(RNIB), LBBD Sensory Team, Kendrick Morris, LBBD IT team, LBBD Community Solutions, Universal, and LBBD Ease Staff Network. Residents told us that they wanted to be part of the community…
…Once complete, we’ll start capturing LOTI boroughs’ best AT examples via interviews. ✅ Digital inclusion case studies. Following the seven examples of digital inclusion initiatives LOTI boroughs shared at our…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 28 March. Helping boroughs recruit better In a recent blog…
…communities will be conducted in the coming weeks. We also shared our desired approach to supporting pan-London Assistive Technology (AT) pilots. Fundamentally, this falls into four distinct categories: Establishing what…
…examples of how local governments have been using COVID19 data to identify trends and communicate with their constituents about the virus. Yvonne: In the session, Jay Saggar, LOTI’s Data Projects…
LOTI is delighted to announce that applications are now open to join our team as Communications and Engagement Manager. Interested? Find all the details below: About LOTI The London Office…
…in London through the London Databank. The Databank provides free mobile internet data, texts and calls to people in need, helping them to connect to the online world. 201 community…
…Online London is made possible by the National Digital Inclusion Network, a network of community organisations working to fix the digital divide in their local communities. With the internet being…
…technology solutions from both legacy and more innovative suppliers. The main discussion focused on the feasibility and desirability of the suggested procurement approaches, informed by market insight. Slides from the…
…whose support and engagement is vital for our success, or fulfil our commitment to being transparent about our work. More details will be coming soon. In the meantime, you can…
As part of LOTI’s work to support London boroughs develop their data ethics capabilities, Sam and Jay recently completed the Open Data Institute’s (ODI) Data Ethics training for Professionals and…
…Brown and Graeme Walsh, for helping us to identify common challenges and articulate effective solutions for improving their work with Covid datasets. Engagement with Ofcom on analogue to digital switchover…
…for low-income households to meet their basic living costs. The latest GLA London Cost of Living polling for April shows no significant change in the proportion of Londoners that are…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 18 April. Hosting Show and Tells On Thursday, we hosted…
…many different organisations simultaneously has opened my eyes to how this isn’t just your typical research role, but actually something with far greater potential. The unique nature of collaborative research…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 25 April. Meeting with our Data Communities of Practice The…
…UK, Tim Stranack, Founder of Community Fibre, and Opama Khan, Croydon’s Head of Digital Services, Access & Reach and Theo Blackwell, Chief Digital Officer for London) shared their thoughts on…
…on how people and organisations across our region have come together during the pandemic to support our people and communities. Behind the scenes this was, and continues to be, a…
…often long and filled with jargon At the same time, they sometimes excluded critical information There’s a lack of open dialogue about how local authorities best explain key information about…
Read below for all the latest news and progress updates from the LOTI Community. What we’ve been doing Data Ethics Discovery LOTI has started work on designing a data ethics…
…the benefits of these. A key lesson in this transformation will be using what you have. For example, connecting user-centred design methods with community engagement methods. A great example of…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 2 May. Hosting a Show and Tell of Hackney’s Link…
…recommendations for the LOTI community to take forward as part of our Digital Inclusion Innovation Programme (DIIP). For more information about DIIP, be sure to check out the project page…
…transport, activities related to the time of day including school runs, and air quality. The dashboard allows SLP boroughs to test traffic limiting interventions like school streets with before-and-after comparisons…
…reporting‘. In the demo session, we heard how its technical functionality combined with the TOMs (Themes, Outcomes and Measures) Framework supports organisations to define social value commitments as well as…
…excluded personas living in TA, understand the different forms of TA these individuals access, clarify the nature of their needs and develop potential solutions that might help to address them….
…like the South London Partnership’s InnOvaTe project, which has tested more than 40 outcomes-driven use cases like flood monitoring, to SHIFT – a living testbed for innovative solutions based in…
Updating our members Last week, we held the latest All Member workshop, with a focus on our Covid Innovation Fund. The full presentation is now available online. All member workshop…
…you feel working through LOTI has provided the greatest value? Where does taking a collaborative approach not feel worth the additional effort? Collaboration: On what themes is there the greatest…
…Digital Apprentices Virtual Celebration Fahim is just one of the many committed and passionate Managers of Digital Apprentices in LOTI member boroughs. We would love it if you would join…
…and discussed what needs to be added. We are keen to support both initiatives on data apprenticeships over the coming months and will look for opportunities for them to complement…
…datasets. Joining the Community Engagement Playbook (a Ministry of Housing, Communities and Local Government C-19 Challenge funded project) kick-off meeting. For the daily download on all things LOTI, be sure…
…complaints have been made, baselining in voids and many more. Phase 1 will test our ability to distribute and deploy sensors to multiple boroughs and provide the support, resources and…
…Family Context to test this concept in a live environment. This has meant navigating the various different technical and practical challenges of making this a reality, which broadly fall into…
…the greater the potential for digital or technological solutions to navigating these challenges. The social care system could benefit from this relationship, provided its constituent parts communicate effectively with each…
…to navigate these complex landscapes. We partner with organisations to offer practical solutions and a collaborative approach to ensure they are at the forefront of sustainable and impactful change. We…
…change. By leveraging the Connected Solutions Impact Framework and the workplan, we can collaborate together, improve skills and deliver meaningful results to our communities in West London.” West London boroughs…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 20 June. Discussing the digital divide in a panel session…
…to their own management. Check out our latest video on “What do we mean by digital?”. Visiting Enfield As council offices start to re-open, LOTI are excited to visit our…
…places. This includes areas like high streets and parks, but also publicly owned buildings, such as social housing. Common examples might include ‘internet-connected’ lamp posts that measure air pollution, moisture…
…nuanced solutions: technology is used most successfully as part of ‘multi-component’ intervention and rarely on its own. Education and access to health care professionals are also key. Sensors and alarm…
…plan app for social care workers and care leavers (Brent), etc. For all the details visit our events page. For all the latest news from LOTI, follow us on Twitter….
…out more about Get Online London and how your organisation can support Digital Inclusion across London, please visit our project page and our partner Good Things Foundation. References: (1) https://www.goodthingsfoundation.org/insights/building-a-digital-nation/…
…of time it would take to secure the use of health data, as this was compounded by the complex system of boards needed to attend to gain approvals. Also, the…
…facing boroughs’ workplaces following all the disruption of the Covid crisis, to explore what solutions and policies are currently being put in place to address them, and identify common pain…
…own qualifications. For example, I’m doing a level 4 Project Management qualification which can be applied in IT and out of it. Given that I complete and pass my coursework…
…of job descriptions (JDs). This open library is pre-populated with links to 45 JDs that are based on versions developed and kindly shared by the Royal Borough of Greenwich. Comment…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 25 July. Meeting with our Data Leaders Network Last Tuesday,…
…history. ChatGPT, which is built on Open AI’s GPT algorithm, is an example of generative artificial intelligence (AI), a category of AI which produces new information (usually text or images,…
…some great examples of using behavioural nudges to prevent people from falling behind with their rent. We’re equally interested in bringing inspiration and examples from other sectors and to expose…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 4 July. Meeting with our LOTI members On Wednesday, we…
…poor digital infrastructure issues lie. Recommendations for public sector resourcing and roles, industry engagement, procurement options and commercial models, and key components of a successful delivery strategy. Case studies and…
Innovation in Procurement Last week we held our latest Innovation in Procurement Forum. We were joined by the team from PUBLIC, who shared insights from the work they’d recently concluded…
…of recruitment specialists Joanne Cumper (East Peninsula Training Company) and Lawrence Longstaff (CHR Solutions) who will now be on hand to provide expert advice on recruiting for hard-to-fill roles, writing…
…innovation for inclusive prosperity’, in which he explained how LOTI is support our members across London to identify and introduce innovative solutions to common city challenges. Jay Saggar, from the…
…to develop connectivity and deploy smart city use cases. The trip was hosted by Boldyn Networks, the company Transport for London (TfL) has partnered with to deliver 4G connectivity on…
…and understand the area Surfaced new information about life on Green Lanes for residents, passer bys, and shopkeepers that could inform decision-making Tested a new research methodology combining complex high…
…to launch the recruitment for her successor in early September. https://youtu.be/s2aeCOBbJ0o Coming up this week This week we’ll be: Finalising briefs for work we plan to commission to help with…
…suppliers. These align well with the objectives of collaborative procurement: Having more pricing transparency and clear pricing models Getting better value for money (not lower costs necessarily) Getting free access…
…can use the internet. The broad importance of accessibility, when it comes to understanding information about data, as well as accessing council services and communication. More explainable, jargon-free language –…
…need to know here. Other ways you can support Get Online London: If you’re a community organisation based in London, or if you know a community organisation or charity that…
…business and communities that use them we have to collaborate and we have to share our data and insights so our combined knowledge can make us better buyers of technology….
…effective engagement with our community ambassadors, collaboration with suppliers, and innovative solutions to make a significant impact. One of the key features of the campaign is the launch of a…
…was full of snake oil solutions promising to solve all problems. IT was a black box which so many organisations didn’t understand. It was all too complicated, there were no…
Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 13 June. Hosting tour of innovative offices Last Thursday, LOTI…
…and communities in the first few days; time for collaboration would come later. Before too long we found opportunities to work with colleagues from the GLA to troubleshoot on technical…
…applications; contacts with housing outreach officers, as they are seen bedding down; and interactions with service providers, who are commissioned to support them through various services. How did we get…
…recognition of the need to ensure that information governance is incorporated early in projects. To find out the latest updates from about the Pan-London DSA project, visit the project page….
…Pathway plan app for social care workers and care leavers (Brent). For all the details visit our events page. For all the latest news from LOTI, follow us on Twitter….
…looking forward to launching a prototype within Hounslow and Brent in the coming months, ready for practitioners to test over the Autumn. In the latter stages of the project, we…
…the local care landscape and trust building in the Clapton Common neighbourhoods and diverse communities. This allows us to tap into community resources, while raising awareness of the roles individuals…
…for specific communities to reduce transmission. NHS Test and Trace data is provided to councils to contact people who may have been exposed to the virus that the national team…
…trialling Copilot for Microsoft 365 (M365). Westminster opted for a phased approach, starting with early adopter testers (largely within Digital & Innovation), Digital Apprentices, and the project team to test…
…recent procurement exercise. These will include a template tender specification and a commercial option decision-making tool. You can register to attend here. For the latest on all things LOTI, follow…
…the National Cyber Security Centre, British Standards Institution and Crown Commercial Services) Complex supply chains, where cyber vulnerabilities may occur due to the combination of several technologies, rather than in…
…freelance recruiters to select one individual or organisation to join us from next month to support our community. Progressing plans to bring the LOTI community’s skills and methods to support…
Hi, My name is Emma O’Reilly, and I am a Delivery Manager Apprentice at Hackney Council. As I have now come to the end of my apprenticeship qualification I thought…
…the forefront of helping their residents manage the rapidly changing impacts on their lives caused by Covid. Digital, data and innovation – the LOTI community’s core areas of strength –…
…Council has established a Data Ethics Committee to review and assess the ethics of the council’s new data initiatives. The Committee uses the Open Data Institute’s Data Ethics Canvas to…
Thinking about our networks and communities of practice Last week we had a number of conversations about LOTI’s communities of practice. Developing skills and capabilities across our member organisations is…
…many examples where data work has had an important impact on communities. During COVID lockdowns, Councils in London used data matching techniques to identify and support vulnerable people shielding so…
…a group of internal and external experts who provide feedback on data projects. The new LOTI initiatives build on this, as we hope to embed these approaches in our community…
…relationships between industry and LOTI, and its London borough members by creating a common understanding of shared goals and priorities Work together on the common aim of leveraging the power…
…everyone uses it equally. For example, are there language barriers for some communities, is there trust in calling the government, and do different generations feel more or less comfortable even…
…was arranged by the British Embassy in Seoul and our delegation included representatives from Transport for London (TfL), the Open Data Institute (ODI), and the private sector. We attended a…
…to list or open new offices. For one, LLMs require significant computational power to run. Investing in data centres, cloud computing capabilities and high-speed internet connectivity is essential to create…
…committed to working in the open, we have a monthly newsletter and we’ll be sure to publish all future evaluations on this site. In the meantime, thank you to all…
…a single source of information about charge point location and charge point utilisation didn’t exist. While data on the location of charge points is freely available, utilisation data is considered…
…future. This research will establish the common pain-points facing local government now, but also the common opportunities that boroughs have to build a better workplace than ever before. We see…
…boroughs and their partners better understand who is digitally excluded and what help they need. Analysing 100 Digital Inclusion Case Studies Will Bibby, a freelance researcher hired by LOTI, shared…
…explore solutions to net-zero targets. Meeting with the LOTI Advisory panel to invite their thoughts on LOTI’s future direction. For all the latest news from LOTI, follow us on Twitter….
…Ofcom to understand the obstacles practitioners face when it comes to promoting social tariffs. Borough, VCS, and healthcare colleagues working in digital inclusion, communications, and frontline services shared their challenges…
…Represent the LOTI community at external careers events. Lead on the development of tools and guidance to support boroughs with their recruitment and talent development activities. For example, how to…
…why we wanted to start by consulting with residents on the topic. Process We worked with Care City to conduct qualitative research with residents to understand how the community felt…
…use to a range of other solutions. Lastly, it examines how councils function internally to better understand. The principle approach is to bring out case studies from different councils and…
…2024 May 2024 June 2024 July 2024 August 2024 How we engage with the tech sector In order to represent the best interests of our members, LOTI is technology and…
…and does all kinds of awesome things for the Gotham community. As a new WordPress user, you should go to your dashboard to delete this page and create new pages…
To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too. They improve things by: remembering…
…lives of their residents. By working together through LOTI, boroughs can: Be supported by a central team and community that provide expertise, advice, insight and resources to get things done….
