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Projects

Assistive Technology pilots

Introduction This project sought to help London boroughs make effective use of Assistive Technology (AT) to enable residents to live more independently. Our work in this area focused on supporting…

City Tools / Thirty3

Introduction In November 2019, LOTI launched City Tools:London in partnership with Bloomberg Associates. City Tools sought to improve London local government’s approach to technology procurement by helping boroughs see which…

Digital Apprenticeships

Introduction Modern public sector organisations recognise that they need staff with excellent digital skills in order to thrive. LOTI boroughs have committed to working together to build London’s digital talent…

Data Foundations

Introduction Recognising that data collaboration is a vital enabler of driving better decision making and service delivery across London, this project set out to help boroughs quickly and easily share…

Data Ethics

Introduction LOTI boroughs recognise that the data they collect and/or hold is one of their most valuable assets. Used intelligently, it can help them make better decisions, drive service improvements…

Seamless Wifi

Introduction This project sought to enable public sector staff and elected members to quickly and easily get online wherever in London’s public sector estate they may be working. It was…

Smarter London

Introduction LOTI is working in the field of smart cities because we know that realising the full potential of these powerful tools and approaches in London depends on collaboration. For…

COVID Recovery: digital methods for public engagement

Introduction This project aims to help boroughs use digital tools and methods to support and improve their democratic functions. The project first began in response to boroughs’ urgent needs to…

COVID Recovery: Data Exchange with the VCS

Introduction Boroughs VCS organisations have been collaborating to provide vital support services to those in need during the COVID crisis. This work has highlighted the value of these partnerships but…

Innovation in Procurement

Introduction In its first year of operation, one of LOTI’s three work areas focused on improving boroughs’ procurement practices. In November 2019, in collaboration with Bloomberg Associates, we launched the…

Digital, Data & Innovation Reference Model

Introduction LOTI wants to see a future where London’s public sector organisations can thrive in the digital era, achieving their best for their residents. The COVID experience has highlighted that…

COVID Response: Sharing Free School Meals Data

Introduction At the start of the COVID pandemic, London boroughs had a huge task at hand: to identify and support residents most in need. Data was a key enabler of…

Electric Vehicle (EV) Charge Points Dashboard

Introduction London boroughs are increasingly using smart infrastructure to deliver better outcomes for their residents. A specific example of this is Electric Vehicle (EV) charge points. Driven by our desire…

Digital Inclusion Innovation Programme

Introduction London boroughs have long been concerned about the issue of digital exclusion. The COVID-19 pandemic has made taking action to tackle it more urgent and important than ever. The…

Mapping Digital Exclusion with Data

Introduction This project was part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovation methods to design and scale initiatives that support digitally excluded Londoners who have been…

Preventing vulnerable residents from reaching crisis

Introduction The COVID-19 pandemic resulted in many residents becoming newly vulnerable while also exacerbating the needs of those already vulnerable. Boroughs had to urgently respond to these changing needs by…

Data Skills and Capacity

Introduction The ability to use and collaborate with data well is now accepted as a vital competency for any council wishing to be truly effective and responsive to its residents’…

Future Workplace

Introduction As a result of the disruption caused by the Covid-19 pandemic, changes to the workplace have accelerated much more rapidly than most organisations previously expected. Local governments adapted their…

LOTI Leadership Series

Introduction The LOTI Leadership Series is a selection of short videos and other content aimed at councils’ senior leadership teams and elected members, that explain key concepts in digital and…

Supporting Dementia Care

Introduction This project was part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovation methods to design and scale initiatives that support digitally excluded Londoners who have been…

Upcycling and sourcing devices

Introduction This project was part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovative methods to design and scale initiatives that support digitally excluded Londoners who have been…

Digital Inclusion in Temporary Accommodation

Introduction This project was part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovative methods to design and scale initiatives that support digitally excluded Londoners who have been…

Using social value

Introduction This project was part of LOTI’s Digital Inclusion Innovation Programme, which aims to use innovative methods to design and scale initiatives that support digitally excluded Londoners who have been…

New Service Models in Adult Social Care

Why is LOTI focusing on Adult Social Care? Adult social care is under enormous pressure. Budget constraints are severe and demand is growing. Both social care professionals and the people…

London Climate Goals Design Sprint

Introduction London faces perhaps its most critical challenge in reaching net-zero emissions by 2030. On 16 and 23 May 2022, LOTI and the London Environment Directors’ Network (LEDNet) – the…

Designing a digital inclusion service

Introduction Get Online London is London’s first Digital Inclusion service offering Londoners access to refurbished devices, free mobile connectivity and digital skills they may need to get online. Supported by…

Innovative Participation Methods

Introduction   LOTI is working to help boroughs meaningfully put resident voices at the heart of their decision-making, policy creation and service design. Our ambition is for London to be…

Pan-London Data Sharing Agreements Project

Introduction   Organisations across London share personal data daily to deliver their statutory obligations, prevent crime or harm, and improve the wellbeing of residents. There are many Data Sharing Agreements…

Rough Sleeping Insights Project

Introduction   LOTI, London Councils, the Greater London Authority (GLA) and Bloomberg Associates (BA) are working together to design and deliver a data tool that supports the strategic aims of…

Piloting a home care cooperative in Clapton

Introduction   Led by: Hackney and Southwark in partnership with Equal Care Co-op and Clapton Commons. Idea in a nutshell: To promote better independent living by piloting a “Care commons”…

Developing a data platform for frontline care workers

Introduction   Led by: Hounslow, and Brent in partnership with Social Finance. Idea in a nutshell: To develop a prototype multi-agency data platform that equips frontline workers with better information…

Responsible AI

Introduction   Local authorities are keen to use Artificial Intelligence (AI) to improve how they function. There are potentially huge gains to make for local authorities, including on the individual…

Apprentice Hub

Introduction LOTI’s Apprentice Hub is a networking and professional development space for apprentices working in digital, data, technology and innovation. What’s on offer Exclusive talks with industry speakers Workshops and…

Resources

What is it? LOTI has produced two guides concerning the use of apprenticeships to support the recruitment of new digital talent into boroughs and upskilling of current staff. The ‘Digital…

A guide to help design and deliver Assistive Technology (AT) projects while applying a consistent methodology for evaluating results. Read the guide Is this helpful? Submit Cancel Thanks for your…

Framework for applying LOTI’s Outcomes-Based Methodology to the design and evaluation of Assistive Technology Trials. See the template Is this helpful? Submit Cancel Thanks for your feedback!…

City Tools: London provides an overview of all the major IT systems, contracts and internal IT capabilities used across London’s boroughs. Use City Tools Is this helpful? Submit Cancel Thanks…

A framework for understanding the actions, roles and tools needed at each stage of the Information Governance process for data collaboration projects. Developed and endorsed by the London Office of…

What is it? This document provides a side-by-side security and data privacy comparison of Google Meet, Zoom and Microsoft Teams video conferencing platforms. Why did we create it? With the…

What is it? This guide explains how to run video conference meetings safely and securely, based on advice created bt Brent and Lambeth. Why have we created it? With the…

What is it? This guide explains how to use Microsoft and Google products to conduct committee meetings online, with a public live stream and Q&A. Why have we created it?…

What is it? This guide explores how councils can use digital tools and methods to better involve local residents in the decisions and services that affect their lives. Six Modes…

What is it? A video and Framework produced during LOTI and the GLA’s IoT Week, which explored the question: “How can boroughs use IoT-enabled smart street infrastructure for the benefit…

What is it? This slide deck outlines and explains LOTI’s outcomes-driven methodology; an extension of the Design Council’s double diamond approach. Why have we created it? LOTI was set up…

What is it? This deck outlines LOTI’s Outcomes-Based Methodology for Data Projects. Why have we created it? LOTI’s data methodology focuses on how data leads to action. It starts with…

Thirty3 provides details of boroughs’ latest technology tender opportunities and existing technologies in one place. It aims to make London’s local government technology procurement landscape easier to navigate for SMEs…

What is it? This template covers the core information that LOTI boroughs wish to know about any previous trial of an Assistive Technology (AT) in order to inform their own…

What is it This document outlines the findings of web-research that LOTI commissioned in October 2020 on the use of Smart Water Bottles (those which include a mechanism to remind…

What is it? This document offers suggested wording to be included in technology tenders so that boroughs can set clear and explicit expectations with suppliers about their data access and…

What is it? Dapian is an online tool for creating Data Privacy Impact Assessments (DPIAs). LOTI co-funded its development by Looking Local alongside the Greater Manchester Combined Authority, Norfolk County…

What is it? This User Guide sets out how to create and run a Community Insights Project. Community Insights Projects bring together Voluntary and Charitable Sector (VCS) staff and council…

What is it? This toolkit, developed by PUBLIC in partnership with LOTI, aims to equip London boroughs with the knowledge, guidance, resources and functional tools needed to achieve more innovative…

What is it? This document provides a plain English user agreement template for use in Assistive Technology (AT) trials conducted by local authorities. Why did we create it? When local…

What is it? A searchable database (see in tile view or spreadsheet view) of more than 120 case studies on the use of Assistive Technology (AT). Each case study includes…

What is it? This research review has been carried out to help the London Office of Technology and Innovation (LOTI) and London borough officers to better understand and gain visibility…

What is it? A searchable database of 28 international case studies and more than 100 London-based case studies on digital inclusion initiatives. Why did we create it? This library of…

What is it? A flow diagram and an explanatory note outlining local authorities’ duties and powers to fund the provision of digital access for people living with disabilities. Why did…

What is it? A collection of three reusable guides and templates to help councils wishing to procure Housing Management Services IT systems. These include: An Outcomes-based Tender Specification: this document…

What is it? This toolkit (shared here in draft) was developed by colleagues in Hackney and Newham teams and seeks to share the methods, approaches and outputs delivered as part…

What is it? A guide to using the London DataStore for sharing data securely and privately across organisational boundaries in London. The guide explains: The functionality of the London DataStore…

What is it? Personas are a tool for designing services based on user needs. This pack of 24 personas is designed to help you understand the needs, experiences and barriers…

What is it? A summary of technology providers (other than traditional full-suite HMS incumbents) whose products align with the functional specification for a Housing Management Solution. Why did we create…

What is it? Desk-based research conducted by Govtech consultants, PUBLIC into the different methods of HousingTech innovation and best practice in the UK’s public sector. Why did we create it?…

What is it? A map that uses publicly available data sets to identify wards that may have relatively high levels of digital exclusion. The map shows community demographics and characteristics…

What is it? A case study outlining details of a ‘Connecting People Remotely’ assistive technology (AT) pilot undertaken by Hackney and funded by LOTI. This easily digestible summary includes details…

What is it? This guide provides a set of practical recommendations councils should consider when designing online meetings, workshops and events to ensure they are as accessible and inclusive as…

What is it? This LOTI guide is designed to help Data Teams, IT Teams and Service Staff working in councils have better conversations about data quality, why it matters, and…

What is it? A collection of resources that document the data ethics board and accompanying processes that Brent Council has established to provide a framework for governing data projects. Why…

What is it? A case study outlining details of the Amazon Echo Show 8 assistive technology (AT) pilot undertaken by Greenwich and funded by LOTI. This easily digestible summary includes…

What is it? A guide to designing smart city projects that are outcomes-focused and embed trust, ethics and security as foundational principles. The guide includes: How LOTI defines and thinks…

What is it? This toolkit sits alongside the Digital Exclusion Map and Digital Exclusion Persona Bank and includes details on how these resources were developed and how they can be…

What is it? A step-by-step, practical guide and process map that helps you navigate the process of upcycling devices in your organisation. Why did we create it? Our device upcycling…

What is it? A table listing the Social Tariffs offered by broadband providers and the mobile packages offered by telecommunication providers (telcos). This resource was last updated 23 November 2022….

What is it? This LOTI guide outlines specific measures councils can take at each stage of the recruitment process to increase their chances of successfully hiring for hard-to-fill roles, particularly…

What is it? This resource provides: A crowdsourced database of job descriptions (JDs) which have been published by councils, together with their salary information. There’s also a form through which…

What are the guides? LOTI has produced a range of ‘how to’ guides to help boroughs take practical and innovative steps towards their future workplace. The guides offer practical recommendations…

What is it? The purpose of this guide is to bring to light some of the methods and approaches deployed by boroughs and their partners for sourcing digital devices during…

What is it? LOTI have collected a range of case studies from different government organisations, both local, national and international, detailing different approaches to data ethics. Why did we create…

What is it? A table listing providers who offer a device upcycling service. It contains details of the specific services they provide, including costs and minimum requirements for devices. Please…

What is it? A comprehensive report outlining the approaches undertaken by the public, private and third sectors in tackling digital exclusion in London. It brings to light the range of…

What is it? A report and case studies outlining how organisations in the UK and abroad are using technologies and other digitally-enabled methods to create new service models for delivering…

What is it? A database of UK-based social care technology innovators and accompanying report outlining how these innovative solutions are supporting the social care sector. Why did we create it?…

What is it? As part of our work towards the Digital Inclusion Innovation Programme, we conducted face-to-face surveys with the residents of Westminster, Kensington and Chelsea to better understand the…

Digital Exclusion Story Maps build on the our existing Digital Exclusion Map for London. The story maps have been developed to help guide us to the places and people in…

LOTI has developed 15 recommendations for local government to develop their data ethics capabilities, building on a review of existing ethical principles from around the world. ‘Data ethics’ refers to…

What is it? A comprehensive discovery report on device upcycling in London, commissioned in collaboration with Nominet, the UK’s registry of domain names with a large social impact footprint. The…

What is it? LOTI’s Digital, Data and Innovation (DDI) Capability Model aims to catalogue and describe the core capabilities boroughs need or may wish to include in their DDI functions….

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The London Data Ethics Service has been established by LOTI as part of our aim to help boroughs identify and navigate the ethical issues within their current data projects, and…

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Background The Serious Violence Duty in the Police, Crime, Sentencing and Courts Act 2022 requires local partnerships to complete a Strategic Needs Assessment to understand how violence is affecting their…

Background A Child Health Information Services (CHIS) is an NHS-commissioned service that is responsible for collating data from various organisations for all children that are either residents or registered with…

Background As part of our efforts to tackle digital exclusion in London, LOTI sought to test the effectiveness of a triaging digital inclusion needs approach with the following four boroughs:…

Background The Rough Sleeping Insights Project has the ambition to develop an integrated rough sleeping data solution for local government and non-government service providers across London, to better understand client…

Over the Summer of 2023, LOTI worked with its members and partners to create guidance for local authorities on the topic of Generative AI (GenAI). GenAI is a type of…

What is it? LOTI’s Service Innovation Cards are intended to help teams think more creatively about how they can improve the services they offer. In this resource, you’ll read about…

What is it? A library of London smart city use cases. Why did we create it? LOTI has pulled together this library of smart city use cases to help boroughs…

When it comes to explaining what London is doing, the picture is a little complicated. In part, that’s because so many different organisations are involved. To a large degree, London…

Blog

LOTI: Year One Weeknotes

Year One Weeknotes Prior to launching the website, LOTI was committed to being open and transparent about our work and outputs. As a result, we published weekly blog updates by…

by Eddie Copeland
13 July 2020

LOTI: Annual Report 2020

Foreword Eddie Copeland – Director, LOTI LOTI is an idea as much as it is a network of organisations. The idea is a simple one: that many of the challenges…

by Eddie Copeland
14 July 2020

LOTI: Weeknote 51

What an epic week our last week was. LOTI turned one! LOTI is One To mark our first year in office: we launched our brand new website (www.loti.london), which is…

by Eddie Copeland
20 July 2020

LOTI: Weeknote 52

Covid-19 Recovery As we shared in our last weeknote, we are supporting a number of our member boroughs’ applications for funding to MHCLG’s Local Digital C-19 Challenge. Most of which…

by Eddie Copeland
27 July 2020

LOTI: Weeknote 53

Covid-19 Recovery Following confirmation that two LOTI-backed projects were successful in bidding for funding from the Ministry of Housing, Communities and Local Government-19 Challenge, we met with some of our…

by Eddie Copeland
3 August 2020

Personal reflections on a year of LOTI

On 15th July, LOTI celebrated its one year anniversary. You can find some highlights from our last 12 months in our annual report, summary video and new website. In this…

by Eddie Copeland
4 August 2020

LOTI: Weeknote 54

Coronavirus Recovery We recognise that recovery from the coronavirus pandemic presents an opportunity for London to reimagine its future. As boroughs work hard to sustain new ways of working, resume…

by Eddie Copeland
10 August 2020

LOTI: Weeknote 55

LOTI in Year 2 We started the week with a meeting with our members to discuss our strategy and forward plan for the coming year. We set out our strategic…

by Eddie Copeland
17 August 2020

LOTI: Weeknote 56

Connecting with new members Last week, we welcomed Barnet, our newest member. We also met with Aruj Haider, the newly appointed Chief Digital and Innovation Officer, Westminster. Aruj outlined areas…

by Eddie Copeland
24 August 2020

LOTI: Weeknote 57

Last week with Eddie, Genta and Onyeka all taking a well-earned break, I (Jay, for those who don’t know) was left home alone at LOTI. Despite many of our borough…

by Jay Saggar
1 September 2020

Life as a Digital Apprentice: Hidayat Deen

Hi all, I’m Hidayat Deen, I currently work at Hackney Council as an IT Delivery Management Apprentice. I’m doing a Level 4 Project Management Apprenticeship. Why did you become a…

by Eddie Copeland
4 September 2020

Life As a Digital Apprentice

Hi, My name is Emma O’Reilly, and I am a Delivery Manager Apprentice at Hackney Council. As I have now come to the end of my apprenticeship qualification I thought…

by Eddie Copeland
2 September 2020

Digital Apprenticeships: A Manager’s Perspective

Yesterday, we shared what it’s like to be a LOTI Digital Apprentice, from the perspective of Emma O’Reilly, a Delivery Manager Apprentice at Hackney Council. Today, we’re sharing what it’s…

by Eddie Copeland
3 September 2020

LOTI: Weeknote 58

Innovation in Procurement To further our work on improving innovation in technology procurement in boroughs, we’ll be launching the next iteration of the City Tools platform, which is called Thirty3….

by Eddie Copeland
7 September 2020

LOTI: Weeknote 59

London Tech Week We successfully held two events during London Tech Week: Digital Apprenticeships Celebration – we hosted a virtual celebration marking the completion of our project to recruit 100…

by Eddie Copeland
14 September 2020

LOTI: Weeknote 60

The potential for data during covid recovery LOTI attended the Greater Manchester Combined Authority’s (GMCA) workshop focussing on strategically using open data to improve public service provision in the region….

by Eddie Copeland
21 September 2020

MHCLG Data Exchange Project Sprint Notes # 1

Hello and welcome to the first notes from our data exchange project, improving the flow of data between councils and voluntary organisations to support vulnerable residents during COVID-19. Every fortnight…

by Sandra Einon
24 September 2020

LOTI: Weeknote 61

Assistive Technology Last week, as part of our work to support Covid Recovery efforts, we held two workshops to explore what systemic issues and barriers prevent London boroughs from using…

by Eddie Copeland
28 September 2020

LOTI Year 2 Strategy

LOTI celebrated its first anniversary on 15 July 2020. For all the details of our Year 1 work agenda and achievements, please see our Annual Report. We’ve recently been working…

by Eddie Copeland

LOTI: Weeknote 62

Digital Inclusion As part of our work on supporting Covid Recovery, LOTI held two workshops (slides are available here) last week. We wanted to explore how London boroughs could work…

by Eddie Copeland
5 October 2020

Let’s finally fix data sharing in London

London boroughs have long recognised the pivotal role that data plays in identifying local needs, delivering better public services, improving policy-making, providing greater accountability and encouraging innovation. Given that so…

by Eddie Copeland
15 October 2020

LOTI: Weeknote 63

Innovation in Procurement Following 30 plus interviews and engagement with over 40 suppliers, PUBLIC has developed a prototype for LOTI’s ‘Innovation in Procurement‘ guidance for practitioners. This guidance seeks to…

by Eddie Copeland
12 October 2020

Assistive Technologies (AT) for Covid Recovery

LOTI’s work in this space is focused on digital assistive technologies – devices, software or equipment that can support individuals to overcome a broad range of challenges. Over the past…

by Genta Hajri
14 October 2020

COVID-19: Borough Challenges with PHE and NHS datasets

Data plays a huge role in boroughs’ work to support their residents during the pandemic. London borough data teams are supporting public health and frontline colleagues to understand the impact…

by Jay Saggar
16 October 2020

Weeknote 64

Like everyone in local government, the LOTI community’s activities last week were heavily dominated by Covid. Readers may recall from previous weeknotes that we have consciously chosen to focus our…

by Eddie Copeland
19 October 2020

Digital Apprenticeships Challenge Day

This blog was written by Jamie Penston Raja As a Digital Project Management Apprentice at Southwark Council, the recent LOTI Digital Apprenticeship Challenge Day was something that interested me for…

by Eddie Copeland
21 October 2020

Digital Apprenticeships Challenge Day II

This blog was written by Julian Layton. I have recently started (3 weeks in) with the Hackney Council as a Business Analyst Apprentice. So far, my day to day activities…

by Eddie Copeland
23 October 2020

LOTI: Weeknote 65

Sharing learnings from the Hackney hack If you’ve happened to browse on to Hackney’s website in the last fortnight, you may have spotted a public notice that their services had…

by Eddie Copeland
26 October 2020

LOTI: Weeknote 66

Challenges with PHE and NHS Digital Covid-19 datasets Building on the summary of data issues we collated with our community of Data Analysts and Managers, we collaborated with the Greater…

by Eddie Copeland
2 November 2020

What’s LOTI working on?

Three months into our second year, the LOTI community is a hive of activity. Having recently laid out the three core pillars of our Year 2 Strategy, in this blog…

by Eddie Copeland
3 November 2020

LOTI: Weeknote 67

Welcoming new faces We began last week with the pleasure of welcoming Enfield Council to the LOTI family. Our main working relationships there will be with Kieran Murphy, Director of…

by Eddie Copeland
9 November 2020

Thirty3: Getting the data right for changing procurement

My journey onboarding boroughs to use LOTI’s new Thirty3 platform has shown that getting the basics right is hard for most boroughs but that in order to make the big…

by Jay Saggar
11 November 2020

Innovation in Procurement Toolkit

The following article is by Johnny Hugill of PUBLIC. Shaping the future of London technology procurement Over the past few months, we have been working with the team at LOTI,…

by Johnny Hugill
13 November 2020

LOTI: Weeknote 68

As we shared in Weeknote 67, we’ve been exploring the different ways that LOTI adds value to London local government: creating resources, offering products, managing projects, convening networks and running…

by Eddie Copeland
16 November 2020

LOTI: Weeknote 69

Updating our members We started our week with a meeting with all our members. The slides are now available to view here. All member workshop 17 Nov 2020 At the…

by Eddie Copeland
23 November 2020

An iterative approach to procuring innovatively

We’ve been working with the team at PUBLIC to develop practical guidance on the different tools, methods, approaches, and processes which boroughs can use to bring more innovation into each…

by Genta Hajri

LOTI: Weeknote 70

Improving how London boroughs engage with residents Our work on digital approaches to public engagement first began in response to boroughs’ urgent need to conduct their elected member meetings online…

by Eddie Copeland
30 November 2020

LOTI’s First Step Towards More Innovative Procurement of Housing Services Technology

Last week, I wrote about our experimental approach to more innovative procurement and our imminent collaborative efforts to procure a Housing Services system. So, on Wednesday 25 November, we began…

by Genta Hajri

LOTI: Weeknote 71

Digital Apprentices Power BI Hackathon Last week we concluded our 2020 programme of virtual learning sessions for Digital Apprentices. We extended the invitation to our final session to all public…

by Eddie Copeland
7 December 2020

Innovation in Procurement – Housing Services Tender

Last week we held the second in a series of three Housing Services workshops, led by Cameron Scott from PUBLIC. Having previously appraised potential Housing Services systems, the purpose of…

by Genta Hajri
8 December 2020

Launch of LOTI’s Covid Innovation Fund

Idea in a nutshell LOTI is pleased to announce the launch of its Covid Innovation Fund, which will make up to £150k available to help boroughs work together to design…

by Eddie Copeland
16 December 2020

LOTI: Weeknote 72

Final update for LOTI members We met with our members for the last time this year to share project updates, key outputs and ideas for what’s coming up in the…

by Eddie Copeland
14 December 2020

Raising the Standard of AT User Agreements

This blog post was written by Eden Munro, Project Officer for Hackney Council. In September, LOTI brought local authorities together to identify the shared barriers they faced to helping vulnerable…

by Eddie Copeland
18 December 2020

Exploring the best routes to market

We held the third and last workshop of the year on Innovation in Procurement on Wednesday 9 December, once again led by colleagues from PUBLIC. In this workshop, we discussed…

by Genta Hajri
21 December 2020

LOTI: End-of-year note

2020 has been a truly extraordinary and demanding year for everyone working in local government, both personally and professionally. As the year draws to a close, we feel very proud…

by Eddie Copeland

LOTI & Microsoft Digital Apprentices Power BI Hackathon

This blog was written by Yvonne Rinkart (Business Transformation Project Officer) and Shaun Madziva (IT Systems Support Apprentice) from Southwark Council. What do you do? Yvonne: In my role, I…

by Eddie Copeland
6 January 2021

Weeknote 1 of 2021

Supporting boroughs’ Covid-19 responses We kicked off the year with work on data sharing with colleagues in Camden, Brent, Kensington & Chelsea and Westminster. You may remember that last year,…

by Eddie Copeland
11 January 2021

Weeknote 2 of 2021

Cybersecurity for London’s local government Aware of the heightened risk of cyberattacks on London local government, including a serious incident at Hackney (you can read the latest on the Hackney…

by Eddie Copeland
18 January 2021

What’s the evidence base for digital assistive technology?

LOTI’s been working with Anneliese Levy, a Health Researcher at Thoughtful Content, to develop a library of case studies where Assistive Technologies (AT) have been used to deliver outcomes for…

by Genta Hajri
20 January 2021

Weeknote 3 of 2021

Updating our members Last week, we held the latest All Member workshop, with a focus on our Covid Innovation Fund. The full presentation is now available online. All member workshop…

by Eddie Copeland
25 January 2021

Weeknote 4 of 2021

Covid Innovation Fund The deadline for submission of project ideas for LOTI’s Covid Innovation Fund is midnight, today. The application form can be found here. We spent much of last…

by Eddie Copeland
1 February 2021

Weeknote 5 of 2021

Covid Innovation Fund Monday 1 February was the deadline for boroughs to submit their ideas to LOTI’s Covid Innovation Fund. Regular readers of our weeknotes will recall that LOTI is…

by Eddie Copeland
8 February 2021

Weeknote 6 of 2021

Successful bids for the Covid Innovation Fund In our last weeknote, we shared the final submissions for LOTI’s Covid Innovation Fund. Firstly, our huge thanks go to all the borough…

by Eddie Copeland
15 February 2021

LOTI’s Covid Innovation Fund – an experiment in collaboration

In common with the rest of the local government world, 2021 is proving to be a very busy year for LOTI. Our current work spans creating digital, data and innovation…

by Eddie Copeland
17 February 2021

Weeknote 7 of 2021

Cyber Resilience Plan for London Last week we shared our first prototype for our Cyber Resilience Plan for the procurement of Internet of Things and Smart Cities technologies. The main…

by Eddie Copeland
22 February 2021

Weeknote 8 of 2021

Kicking off LOTI’s Covid Innovation Fund projects Last week we met with the successful project teams for the LOTI Covid Innovation Fund (a blog setting out the desired outcome for…

by Eddie Copeland
1 March 2021

Housing Services Management Innovative Supplier Showcase

Summary The London Office of Technology and Innovation (LOTI) invites small and innovative companies to showcase their software solutions relevant to local authorities’ housing services management needs. Please see the…

by Eddie Copeland
3 March 2021

Supporting our Future Digital Leaders

Setting an end goal The Digital Apprenticeships project was one of the first projects LOTI took on when we first came into office in July 2019. The desired outcome for…

by Eddie Copeland
5 March 2021

Weeknote 9 of 2021

Progress on LOTI’s Covid Innovation Fund projects Last week the Covid Innovation Fund data project group reconvened to learn from colleagues at Westminster about their previous work, approach and findings…

by Eddie Copeland
8 March 2021

Weeknote 10 of 2021

Updating our members Last week we reconvened all our members for our usual monthly catch-up. We started the session by crowdsourcing ideas and help that boroughs asked for on some…

by Eddie Copeland
15 March 2021

Weeknote 11 of 2021

LOTI Covid Innovation Fund Projects Last week we held a knowledge sharing show & tell for our digital inclusion Data project group to hear more about a different approach taken…

by Eddie Copeland
22 March 2021

What digital inclusion activities are currently underway in London?

The London Office of Technology and Innovation (LOTI) invites organisations to share details about initiatives, projects and programmes of work they have undertaken, or are currently undertaking, to support digitally…

by Genta Hajri
26 March 2021

How local gov Chief Execs can help their organisations use data effectively

Gavin Jones, Chief Executive of Essex County Council, recently posted this tweet: https://twitter.com/GibsonGav/status/1374302027463938053 It was great to see, for the exact reasons that Dominic Campbell pointed out: https://twitter.com/dominiccampbell/status/1374318437028233217 It’s been…

by Eddie Copeland

Weeknote 12 of 2021

Digital Inclusion Innovation Programme – tell us about your work! Last week we were pleased to finish off putting together initial details of our upcoming Digital Inclusion Innovation Programme, part…

by Eddie Copeland
29 March 2021

Weeknote 13 of 2021

Digital Inclusion Innovation Programme – tell us about your work! As part of our Digital Inclusion Innovation Programme, which falls under the London Recovery Board’s Digital Access for All Mission,…

by Eddie Copeland
6 April 2021

Weeknote 14 of 2021

Our sole focus last week was to get as much of the groundwork for our Digital Inclusion Innovation Programme (DIIP) in place as possible. Digital Inclusion Innovation Programme (1) Understanding…

by Eddie Copeland
12 April 2021

Weeknote 15 of 2021

Covid Innovation Fund – Mapping Digital Exclusion with Data The data project, which was put forward by Barnet, Brent, Kensington and Chelsea, Southwark and Westminster, seeks to build a publicly…

by Eddie Copeland
19 April 2021

6 Steps to Smart City Cyber Resilience

Many London boroughs are currently either procuring or intending to procure connected technology (Internet of Things, IoT) and smart city systems to support the delivery of public services. This emerging…

by Jay Saggar
28 April 2021

Weeknote 16 of 2021

Validating our approaches with members Last week we held two meetings with LOTI members. The first was an Advisory Panel meeting where we shared the approach we’ll be taking to…

by Eddie Copeland
26 April 2021

Weeknote 17 of 2021

Ethical implications of data collaboration Last week the members of our Mapping Digital Exclusion project, which LOTI is supporting as part of our Covid Innovation Fund, held their first workshop…

by Eddie Copeland
4 May 2021

Weeknote 18 of 2021

Planning for Year 3 Last week, we checked back in with our membership of Chief Digital and Information Officers (CDIOs) to explore where LOTI should focus its attention in Year…

by Eddie Copeland
10 May 2021

Electric Vehicle Charge Points: Creating a Pan-London View

Introduction LOTI’s been working closely with London Councils, the GLA, and other partners to develop a dynamic dashboard showing the location and patterns of usage for electric vehicle (EV) charge…

by Genta Hajri
19 May 2021

Weeknote 19 of 2021

Seeing in three dimensions Last week felt like quite a turning point for the LOTI team. For the first time since the start of Lockdown 1, we met in person…

by Eddie Copeland
17 May 2021

Weeknote 20 of 2021

Supporting the development of Good Services Over Christmas, members of the LOTI team exchanged gifts. One of which was Lou Downe’s book – Good Services. Last week, Genta Hajri (Programme…

by Eddie Copeland
24 May 2021

Weeknote 21 of 2021

Digital Inclusion Innovation Programme Last week, we held the second Digital Inclusion Innovation Programme (DIIP) workshop (the summary of workshop 1 can be read here). We’ve spent the time between…

by Eddie Copeland
1 June 2021

Weeknote 22 of 2021

LOTI & ONS Data Science Skills Development Programme Last week we opened applications for our cross-borough Data Science Skills Development Programme, which we’ve developed in collaboration with the Office of…

by Eddie Copeland
7 June 2021

Weeknote 23 of 2021

Meeting with our members to discuss LOTI’s Year 3 Strategy Last week we held our latest All-Member meeting. Following a brief update of the events, news and actions, we shared…

by Eddie Copeland
14 June 2021

Weeknote 24 of 2021

Mapping Digital Exclusion in London As part of the LOTI Covid Innovation Fund project to map digital exclusion in London, colleagues from Westminster, Kensington and Chelsea, Brent, Barnet and Southwark…

by Eddie Copeland
21 June 2021

Weeknote 25 of 2021

Innovation in Procurement Last week we held our latest Innovation in Procurement Forum. We were joined by the team from PUBLIC, who shared insights from the work they’d recently concluded…

by Eddie Copeland
28 June 2021

Weeknote 26 of 2021

Adopting LOTI’s Data Projects Methodology Last week we presented LOTI’s Outcomes-Based Methodology for Data Projects to the London Environment Directors’ Network (LEDNet). The methodology sets out how you can tell…

by Eddie Copeland
5 July 2021

Weeknote 27 of 2021

Updating our members Last week, we met with our membership of Chief Digital and Information Officers (CDIOs) for the last time before our summer break. We used the session to…

by Eddie Copeland
12 July 2021

LOTI: Annual Report 2021

Introduction Welcome to LOTI’s second annual report. Last year’s is available here. Below you’ll find some key highlights from the past year. And what a year it’s been! For all…

by Eddie Copeland
15 July 2021

Weeknote 28 of 2021

Last week, LOTI celebrated its second year anniversary with a week dedicated to sharing outputs from projects we’ve worked on over the year, and a celebration event on our anniversary…

by Eddie Copeland
19 July 2021

Weeknote 29 of 2021

In week 1 of year 3 for LOTI, we shared the full recording of the ‘LOTI turns Two’ Anniversary Celebration and hit the ground running on our year 3 objectives….

by Eddie Copeland
26 July 2021

Weeknote 30 of 2021

Next steps for mapping digital exclusion Last week, we held a workshop to showcase the outputs of our Digital Exclusion Mapping project and to invite borough digital inclusion leads and…

by Eddie Copeland
2 August 2021

Supporting dementia carers: Would you like to get involved?

Introduction As part of the Digital Inclusion Innovation Programme, LOTI is looking to co-design and test new digital methods to better support people living with dementia. The project will launch…

by Genta Hajri
5 August 2021

What can you expect from LOTI in Year 3?

On 15 July 2021, the LOTI community celebrated its second anniversary. You can view some of the highlights from Year 2 in this video. In this article, I want to…

by Eddie Copeland
23 August 2021

Weeknote 31 of 2021

While the end of the summer holiday season may have meant fewer meetings and workshops, LOTI was busy last week finalising some project deliverables, launching research activities and presenting our…

by Eddie Copeland
31 August 2021

Weeknote 32 of 2021

Despite being down to just two team members for the week (Jay’s currently on holiday, lucky man), LOTI packed quite a bit into the short week following the August bank…

by Eddie Copeland
6 September 2021

Weeknote 33 of 2021

Building the LOTI team This week we’re delighted to welcome Sophie Nelson as LOTI’s new Digital Inclusion Projects Manager. Sophie joins us from the Office for National Statistics, where she…

by Eddie Copeland
13 September 2021

Wanted: LOTI Comms & Engagement Manager

LOTI is delighted to announce that applications are now open to join our team as Communications and Engagement Manager. Interested? Find all the details below: About LOTI The London Office…

by Eddie Copeland
20 September 2021

Weeknote 34 of 2021

It’s all change in the LOTI team! Last week we welcomed Sophie Nelson as our new Digital Inclusion Projects Manager. Sophie will be working alongside Genta and Jay to deliver…

by Eddie Copeland

Weeknote 35 of 2021

Future workplace Last week we welcomed Sam Nutt to the team as LOTI’s new Researcher. Sam’s first task is to design and deliver our research into the Future Workplace, which…

by Eddie Copeland
27 September 2021

Key Insights from LOTI’s Mapping Digital Exclusion Project

To tackle digital exclusion, local authorities must effectively understand the differing needs, drivers and barriers facing communities and individuals that are digitally excluded. Five boroughs – Barnet, Brent, Kensington and…

by Jay Saggar
30 September 2021

Weeknote 36 of 2021

A few highlights from the past week at LOTI: Mapping Digital Exclusion with Data The team behind the Mapping Digital Exclusion with Data project worked with Jay to write and…

by Eddie Copeland
4 October 2021

Weeknote 37 of 2021

Digital Inclusion Innovation Programme Last week, there were four major developments with our GLA-funded work to tackle digital exclusion in London as part of the Digital Inclusion Innovation Programme. Mapping…

by Eddie Copeland
11 October 2021

25 things LOTI’s been up to since July

Last week marked the end of the first quarter of LOTI’s third year. In this article, I’d like to bring you up to speed on our community’s progress against the…

by Eddie Copeland
22 October 2021

Reflections on the ONS-LOTI Data Science Bootcamp

Over the past 12 weeks data scientists from LOTI boroughs have been working with expert mentors from the Office for National Statistics’ (ONS) Data Science Campus to develop their data…

by Jay Saggar

Sharing government practices on hybrid workplaces in realtime

As part of our ongoing Future Workplace research programme, we want to collect and share practices adopted by public sector organisations as they move to a hybrid workplace. This blog…

by Sam Nutt
25 October 2021

Weeknote 38 of 2021

In this weeknote, we cover the latest on our work on digital inclusion, data skills and capacity, and the future workplace. Choosing our next set of Digital Inclusion Innovation Projects…

by Eddie Copeland

Weeknote 39 of 2021

Thinking about our networks and communities of practice Last week we had a number of conversations about LOTI’s communities of practice. Developing skills and capabilities across our member organisations is…

by Eddie Copeland
2 November 2021

Supporting Dementia Care: Developing Prototypes

Introduction As part of the Digital Inclusion Innovation Programme, LOTI is looking to co-design and test new digital methods to better support people living with dementia. Led by the Helix…

by Genta Hajri
3 November 2021

Weeknote 40 of 2021

Read below for all the latest news and progress updates from the LOTI Community. What we’ve been doing Data Ethics Discovery LOTI has started work on designing a data ethics…

by Eddie Copeland
9 November 2021

35 guides, toolkits and templates developed by the LOTI community

LOTI is committed to working in the open. Here’s a list of some of the key guides, toolkits and templates we’ve co-created with our community for anyone to use. You…

by Eddie Copeland

Weeknote 41 of 2021

What we’ve been doing Dementia Care Support Show and Tell On Wednesday we held a Show and Tell for boroughs and VCS dementia support organisations to hear more about our…

by Eddie Copeland
15 November 2021

What can you expect from LOTI in Q2?

Below we outline 25 specific things the LOTI community will be working on as part of our Objectives and Key Results for the second quarter of Year 3, which runs…

by Eddie Copeland
22 November 2021

Our progress so far with the Digital Inclusion Innovation Programme

LOTI is five months into delivering a two-year programme aiming to tackle digital exclusion in London. In this article I share a few updates on where we’ve got to and…

by Genta Hajri
23 November 2021

Weeknote 42 of 2021

What we’ve been doing LOTI Award Winners! We start with celebrations! Huge congratulations to the collaboration of Barnet, Brent, RBKC, Southwark and Westminster plus LOTI and the GLA for winning…

by Eddie Copeland
30 November 2021

Weeknote 43 of 2021

What we’ve been doing Raising awareness of Social Tariffs Data poverty – where an individual cannot afford a mobile data or a broadband connection – is a key aspect of…

by Eddie Copeland
7 December 2021

Weeknotes 44 and 45 of 2021

Thank you! As we approach the end of another very busy but productive year, this will be our final weeknote of 2021. Before we get into the detail of our…

by Eddie Copeland
17 December 2021

Weeknote 1 of 2022

Welcome to LOTI’s first weeknote of 2022! We were delighted to begin the year with the arrival of Polly Kwok – LOTI’s new Communications and Engagement Manager. Polly joins us…

by Eddie Copeland
17 January 2022

Invitation to Quote: LOTI Recruitment Support

Background London boroughs report having difficulty hiring for certain roles in the fields of digital, data, technology and innovation. One key factor is that they often cannot compete on salary…

by Eddie Copeland
21 January 2022

Weeknote 2 of 2022

What we’ve been doing Sharing the latest in Digital Inclusion Innovation Programme (DIIP) The Digital Inclusion Innovation Programme (DIIP) was launched by LOTI and the GLA last year to support…

by Polly Kwok
25 January 2022

Weeknote 3 of 2022

What we’ve been doing Welcoming Richmond and Wandsworth Last week we welcomed our newest LOTI members, Richmond and Wandsworth. We are looking forward to working closely with Mike Gravatt (Assistant…

by Polly Kwok
1 February 2022

Supporting Dementia Care: Prototyping Digital Befriending Kits

Introduction As part of the Digital Inclusion Innovation Programme, LOTI is looking to develop digital approaches to support people affected by dementia and their carers and to address social isolation…

by Sophie Nelson
3 February 2022

Weeknote 4 of 2022

What we’ve been doing Launching our LOTI Leadership Series Last week we launched the first video in our LOTI Leadership Series. The LOTI Leadership Series is a selection of short…

by Polly Kwok
8 February 2022

Weeknote 5 of 2022

What we’ve been up to Expanding the LOTI model to offer skills as service Last week we met for our monthly catch-up with the main representatives of each LOTI borough….

by Eddie Copeland
15 February 2022

Weeknote 6 of 2022

What we’ve been up to Using Hybrid Technologies to help Create More Inclusive Workplaces With fantastic speakers confirmed from Microsoft, Zoom, Ofcom, and the Greater London Authority (GLA), local government…

by Polly Kwok
22 February 2022

10 things LOTI is doing to help boroughs access digital skills

Virtually all local authorities face big challenges in hiring and retaining the talent they need in the fields of technology, digital and data. The struggle is not merely inconvenient. It…

by Eddie Copeland
23 February 2022

Weeknote 7 of 2022

What we’ve been up to Meeting with our Data Science and Data Leaders Networks LOTI held the first-ever in-person meeting of the Data Leaders network since 2020 last week. We…

by Polly Kwok
1 March 2022

Weeknote 8 of 2022

What we’ve been up to Discussing shared ambitions with London Councils colleagues The LOTI team attended “Celebrating Together, Looking Forward”, a London Councils all staff day at Guildhall. During the…

by Polly Kwok
8 March 2022

12 Ways to Make Hybrid Working More Inclusive

On March 3, 50 people working in digital transformation and organisational development, principally from local government, joined LOTI for a webinar on Hybrid Technologies for Inclusive Workplaces. How we work…

by Sam Nutt
15 March 2022

Weeknote 9 of 2022

What we’ve been up to Celebrating International Women’s Day Last week, on International Women’s day, LOTI marked the occasion by having our first in-person meet-up with the women in our…

by Polly Kwok

Weeknote 10 of 2022

What we’ve been up to Hosting a Show and Tell on Supporting Dementia Care On Wednesday, we held a second Show and Tell for the Supporting Dementia Care project. This…

by Polly Kwok
22 March 2022

Weeknote 11 of 2022

What we’ve been up to Sharing the latest on the Story Map for Older People On Wednesday, Helen Cooper from Map It Out and Paul Hodgson from the GLA presented…

by Polly Kwok
29 March 2022

LOTI Data Careers FAQs

Overview Our first LOTI’s Data Careers Day was a celebration of the benefits of working in local government data roles. The online virtual showcase explored the importance of data roles…

by Jay Saggar
1 April 2022

Weeknote 12 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 28 March. Helping boroughs recruit better In a recent blog…

by Eddie Copeland
5 April 2022

Weeknote 13 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 4 April. Meeting our LOTI members On Wednesday, the main…

by Polly Kwok
12 April 2022

Weeknote 14 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 18 April. Hosting Show and Tells On Thursday, we hosted…

by Polly Kwok
26 April 2022

Weeknote 15 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 25 April. Meeting with our Data Communities of Practice The…

by Polly Kwok
4 May 2022

Weeknote 16 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 2 May. Hosting a Show and Tell of Hackney’s Link…

by Polly Kwok
10 May 2022

Weeknote 17 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 23 May. Sharing recommendations for local government data ethics capabilities…

by Polly Kwok
31 May 2022

Weeknote 18 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 6 June. Meeting with our LOTI members We met with…

by Polly Kwok
14 June 2022

Supporting Dementia Care: From Prototype to Pilot

Introduction The Supporting Dementia Care project seeks to find ways to tackle digital exclusion by taking a co-design approach with people living with dementia. We wanted to find ways to…

by Sophie Nelson
20 June 2022

Weeknote 19 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 13 June. Hosting tour of innovative offices Last Thursday, LOTI…

by Polly Kwok
21 June 2022

Come and shape the way London shares data!

An exciting new opportunity is available for an experienced Information Governance (IG) professional to come and shape the way London approaches IG for city-wide data sharing projects. Click here to…

by Eddie Copeland
22 June 2022

How to get involved in Get Online London: London’s new Digital Inclusion service

What is the Digital Inclusion Service? The Mayor of London, London Office of Technology & Innovation (LOTI) and Good Things Foundation (GTF) are working together to deliver Get Online London,…

by Genta Hajri
27 June 2022

Bringing digital and data innovation to tackle climate change in London

About the design sprint Over the course of two Mondays in May 2022, environment leaders from London boroughs came together with experts in digital, data, smart cities and behavioural insights…

by Jay Saggar
29 June 2022

Weeknote 20 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 20 June. Discussing the digital divide in a panel session…

by Polly Kwok
28 June 2022

Weeknote 21 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 27 June. Meeting with our Data Science Network This month…

by Polly Kwok
5 July 2022

Weeknote 22 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 4 July. Meeting with our LOTI members On Wednesday, we…

by Polly Kwok
12 July 2022

LOTI Year 3 Annual Report

Over the past three years, LOTI has striven to demonstrate the power of collaboration. Together, our community has focused on sharing knowledge, building capacity, running projects and influencing change. In…

by Eddie Copeland
14 July 2022

What does an innovative office in London look like?

LOTI brought 32 officers from 21 boroughs on a tour of four of the most innovative offices and organisations in London, selected from different sectors and each bringing unique insights,…

by Sam Nutt
19 July 2022

Weeknote 23 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 11 July. Meeting with our Data Practitioners Network Last Tuesday…

by Polly Kwok

London’s Digital Inclusion Conference

On 23 June, LOTI and the GLA co-hosted our first ever Digital Inclusion Conference. Practitioners from the public, third and private sectors braved the rail strikes to celebrate all that’s…

by Sophie Nelson
26 July 2022

Weeknote 24 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 18 July. Engaging with parliamentarians Last Wednesday, Sam Nutt, Jay…

by Polly Kwok

Learning from Brent’s Data Ethics Board

In 2021, Brent Council demonstrated their commitment to data ethics by creating a Data Ethics Board, which LOTI was able to help in the development of. Off the back of…

by Sam Nutt
4 August 2022

Weeknote 25 of 2022

Below is the latest news from the LOTI community, based on the activities we worked on during the week commencing 25 July. Meeting with our Data Leaders Network Last Tuesday,…

by Polly Kwok
2 August 2022

Getting better at data ethics with ODI

As part of LOTI’s work to support London boroughs develop their data ethics capabilities, Sam and Jay recently completed the Open Data Institute’s (ODI) Data Ethics training for Professionals and…

by Sam Nutt
10 August 2022

What’s LOTI working on in Year 4?

Who can believe where the time has gone? This July, LOTI marked its third anniversary. You can read all about our work and achievements in our annual report blog and…

by Eddie Copeland
31 August 2022

1 year at LOTI, or, how I learned to be an action researcher

When I arrived at LOTI one year ago, I thought I had a good grasp of what it meant to do impactful research. “We don’t write reports to sit on…

by Sam Nutt
22 September 2022

How can London Boroughs and industry collaborate on re-inventing the future of care?

The current state of care The UK’s social care sector is large and disparate, employing more than 1.5 million people and delivering care in settings ranging from care homes and…

by Genta Hajri
6 October 2022

LOTI Launches New Data Ethics Support for London

Today LOTI is launching the London Data Ethics Service, encompassing three initiatives that aim to support our members to use residents’ data in an ethical way, deserving of their trust….

by Sam Nutt
12 October 2022

How does LOTI use online collaboration tools?

Whatever the ratio of working from home to office days teams might choose, and despite finally seeing each other more face-to-face, the virtual meetings do not seem to be going…

by Polly Kwok
19 October 2022

Reducing isolation – using co-creation to get people living with dementia online

Our research showed that during the pandemic people living with dementia and their carers were particularly vulnerable to the challenges of isolation, with their routines and community support they rely…

by Polly Kwok
25 October 2022

Exploring new service models in adult social care

LOTI is hosting an innovation day at London City Hall to explore the potential for radical new service models to help in the field of Adult Social Care (ASC). In…

by Eddie Copeland
17 November 2022

New Service Models in Adult Social Care Innovation Fund

This fund is now closed. Please visit this project page for further updates on this work. LOTI is pleased to announce the launch of its New Service Models in Adult…

by Eddie Copeland
9 March 2023

LOTI seeks Skills and Talent Manager

Got a passion for helping people develop their skills and forge meaningful careers? Come and join the LOTI team in the new role of Skills and Talent Manager! Key details…

by Eddie Copeland
24 November 2022

What’s next for our Net Zero Projects?

Back in May, we held a design sprint in partnership with the London Environment Directors Network (LEDNet). The design sprint set out to explore how technology, data, digital and innovation…

by Jay Saggar
28 November 2022

LOTI Partnership with techUK

We are delighted to announce the launch of our strategic partnership with techUK, the trade association serving the digital technology sector in the UK. Every local government service and back…

by Eddie Copeland
29 November 2022

A Year in Review from the LOTI team

2022 has been an exciting year at LOTI. We have seen the LOTI team grow to eight people and our LOTI member boroughs grow to 25. We have held at…

by Polly Kwok
21 December 2022

How Digital Exclusion stole Christmas

The season of goodwill, togetherness, and community is upon us. Turn on any channel, walk into any shop, speak to most people and you will hear the annual call to…

by Katy Moran

How did the Pan-London DSA project come to be?

The Pan-London Data Sharing Agreements (DSA) project began at the end of 2020 with the desired outcome of a DSA with the Metropolitan Police that all London Boroughs would agree…

by Victoria Blyth
6 January 2023

The Pan-London DSA working group approach

As part of our Pan-London Data Sharing (DSA) project, Information Governance for London (IGfL) acts as coordinator, with a working group for each DSA. The working group is an experienced…

by Victoria Blyth

How ordinary residents are creating Camden Council’s Data Charter

Over three weekends in January, Camden Council are running a Resident’s Panel with a group of local residents to reflect on, sense-check and make improvements to their Data Charter, which…

by Sam Nutt
25 January 2023

A week in the life: Pan-London Information Governance Lead

I joined LOTI in October 2022 in the newly created role of Pan-London Information Governance Lead (PLIGL). In honour of Data Protection Day (28 January), I want to share insight…

by Victoria Blyth
24 January 2023

3 ways for London Boroughs to engage with techUK

About techUK techUK is the trade association that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 940 members (the…

by Georgina Maratheftis

Innovative participatory methods are transforming how councils serve their residents

Local government has had a trust and engagement problem. Tired methods are used to speak to the same people, designed so councils only hear what they expect to hear when…

by Sam Nutt
25 January 2023

Reflecting on the data ethics experiences of Amsterdam, New York and London

In December 2022, LOTI hosted a webinar on Data Ethics in Local Government. We wanted to bring together two cities from other countries, both at the forefront of establishing what…

by Sam Nutt

Reflections on our Digital Innovation journey

Last year was quite momentous for LOTI with the launch of two digital innovation programmes, one focused on tackling digital exclusion and the other seeking to explore the potential of…

by Genta Hajri
22 February 2023

Evolving the LOTI model

In this blog, I share why I believe the time is right to evolve and strengthen the LOTI model. While continuing all our work to support London local government’s digital…

by Eddie Copeland

Understanding Rough Sleeping in London

LOTI is working with London Councils, the Greater London Authority and Bloomberg Associates to design and deliver a data tool that supports the strategic aims of London’s Life off the…

by Jay Saggar

Building the Foundations for London-wide Collaboration on Resident Participation

If you want to join LOTI’s online collaboration space for local government resident participation and engagement, please complete our registration form. London boroughs from all political persuasions, from inner and…

by Sam Nutt
28 February 2023

We are hiring: LOTI Data Projects Manager

Join LOTI and help us use data to tackle rough sleeping in London! We are seeking a Data Projects Manager to join the LOTI team to deliver an ambitious new…

by Jay Saggar
6 March 2023

Showcasing how tech can help London boroughs achieve cost savings

On 7 March, techUK, together with some of its members, had a mini takeover of the LOTI all members meeting. The purpose of this was to showcase to LOTI members…

by Georgina Maratheftis
22 March 2023

London’s Device Bank – the sustainable solution to digital exclusion

Digital exclusion is a pressing issue in the UK right now, with 10 million people lacking the basic skills needed for our digital world. The internet is an essential lifeline,…

by Phoebe Scholefield

Announcing LOTI Adult Social Care Innovation Fund recipients

We’re delighted to announce the two projects LOTI will fund as part of our Adult Social Care Innovation Fund. These are: Project 1: Piloting a home care cooperative in Clapton…

by Genta Hajri

#BarNETZERO: Barnet’s journey to achieving Net Zero carbon by 2042

One of the three outcome areas of focus for LOTI this year is Net Zero. This month, we speak to Yogita Popat, Barnet Council’s Assistant Director for Sustainability about their…

by Yogita Popat
3 April 2023

Want to innovate? Don’t (just) ask the managers

The following article is inspired by reading Practical Innovation in Government and Ideas Are Free by Robinson and Schroeder. Where do most innovation and improvement initiatives come from in your…

by Eddie Copeland
17 April 2023

Survey Launch: How should local government use generative AI like ChatGPT?

Open AI launched ChatGPT in 2022, and in under a year has captured the public imagination, attracting over 100 million users faster than any other internet service or website in…

by Sam Nutt
26 April 2023

A New Data Dynasty: Newham Sparks and London’s Challenge to Silicon Valley

Imagine a vibrant hub of innovation, curiosity, and inspiration, where people of all ages and all walks of life converge to explore and shape the emergent data economy. What is…

by Omid Shiraji

Moving towards a new vision for social care in Redbridge

The UK has an ageing population. Recognising this demographic transition, the UK Government is introducing new requirements captured in the Care Cap white paper transforming the current Adult Social Care…

by Corinne Barrett
25 April 2023

What can London learn from South Korea’s smart cities?

In March, I traveled to Seoul, South Korea to learn about the South Korean approach to ‘smart cities’ and to share London’s perspective and progress in this area. The trip…

by Jay Saggar
26 April 2023

Reflections from the IRMS Conference 2023: Insights on data usage and ethics

Sunny Manchester hosted the IRMS (Information & Records Management Society) annual conference last week and I wanted to share some takeaways and resources. LOTI Key Themes I was pleased by…

by Victoria Blyth
24 May 2023

LAUNCHING: London Data Week, 3-9 July 2023

Data and AI are the talk of the town, but how can we include the people of ‘the town’ – Londoners – in meaningful conversations about how we all use…

by Sam Nutt

Supporting the Boroughs to Tackle the Cost of Living Crisis in London

The cost of living is one of the most pressing issues affecting residents across London. As the cost of goods and services continues to rise, it is crucial that local…

by Jay Saggar

LOTI is hiring a Service Designer

Are you passionate about designing human-centred services that improve outcomes for people? Then come and join the LOTI team in the brand new role of Service Designer! Key details Grade:…

by Genta Hajri
14 June 2023

Celebrating London’s digital inclusion community in 2023

On 25 May, LOTI was delighted to hold the annual London Digital Inclusion Conference at the Coin Street Neighbourhood Centre. The interactive event brought together London’s Digital Inclusion community and…

by Genta Hajri
27 June 2023

One year of Get Online London: The impact so far

Last month I was over the moon to join the London Office of Technology and Innovation and the Mayor of London in celebrating one year of Get Online London! And…

by Helen Milner
28 June 2023

A Smart City visit to Dublin and Belfast

This May, I had the pleasure of joining a group of chief information officers (CIOs) from different European cities during a visit to the smart city teams of Dublin and…

by Eddie Copeland

LDW DataThinks: Building Better AI in the Open

Throughout this month, to celebrate London Data Week, LOTI will be publishing a series of think-pieces, ‘DataThinks’, written by experts working with data and artificial intelligence (AI), challenging data practitioners…

by Jennifer Ding
4 July 2023

LDW DataThinks: Equalities Duties for Data in the Public Sector

Throughout this month, to celebrate London Data Week, LOTI will be publishing a series of think-pieces, ‘DataThinks’, written by experts working with data and artificial intelligence (AI), challenging data practitioners…

by Sue Chadwick
6 July 2023

LDW DataThinks: Powered by AI: Positioning London as an innovation and investment hub

Throughout this month, to celebrate London Data Week, LOTI will be publishing a series of think-pieces, ‘DataThinks’, written by experts working with data and artificial intelligence (AI), challenging data practitioners…

by Russ Shaw CBE
11 July 2023

LDW DataThinks: Rethinking data: a future vision for how cities could use commercial data in the public interest

Throughout this month, to celebrate London Data Week, LOTI will be publishing a series of think-pieces, ‘DataThinks’, written by experts working with data and artificial intelligence (AI), challenging data practitioners…

by Valentina Pavel
13 July 2023

LDW DataThinks: How to build a more participatory data future for London

Throughout this month, to celebrate London Data Week, LOTI will be publishing a series of think-pieces, ‘DataThinks’, written by experts working with data and artificial intelligence (AI), challenging data practitioners…

by Natalia Domagala
17 July 2023

Reflections from London Data Week: Data Innovation in London

LOTI was thrilled to kick off the first ever London Data Week on 3rd July 2023, with our event ‘Data Innovation in London’. The event saw data leaders, practitioners and…

by Anna Humpleby
26 July 2023

It’s time to boost the “I” of LOTI

LOTI is evolving. That was the key message of an event we held at Bloomberg’s London offices on 13 July – the fourth anniversary of the LOTI community. Before I…

by Eddie Copeland

A new service model allowing care and support to exist in abundance

Is this title met with excitement or disbelief? Whatever response this title first evokes, readers will have to admit that it certainly is in the realm of possibility; Care and…

by Luke Tanner

Developing a professional linkage platform in Adult Social Care: Reflections at the halfway point

We are now halfway through an ambitious project to develop a prototype professional linkage platform, funded by LOTI’s ‘New Service Models in Adult Social Care Fund’. The project is a…

by Harry Angus

A new way of working – London Borough of Harrow’s Digital Twin

Challenge Several business problems at once presented themselves for Harrow including the desire to see how assets sit in the real world and are affected or could affect the environment…

by Samuel Tizzard

LDW DataThinks: Where is the data from London’s participatory initiatives?

Throughout this month, to celebrate London Data Week, LOTI will be publishing a series of think-pieces, ‘DataThinks’, written by experts working with data and artificial intelligence (AI), challenging data practitioners…

by Joe Massey
31 July 2023

LOTI’s view of London as a Smart City

In this blog, Jay Saggar and Eddie Copeland share their thoughts on London as a smart city and what LOTI aims to do in this area. What’s a smart city?…

by Jay Saggar
3 October 2023

The State of Play of AI in Local Government

Over the past 12 months, like most industries, local government has decided that artificial intelligence (AI) is a technology that we should be paying immediate attention to. The wave of…

by Sam Nutt
6 September 2023

10 ideas for a roadmap of responsible AI in local government

Over the past few months, I’ve been researching the state of play for what AI in local government currently looks like. Off the back of that, LOTI have created a…

by Sam Nutt

Can data help me solve this problem?

The question in the title of this blog is one we get asked all the time at LOTI. That’s because one of our key functions is helping London local government…

by Eddie Copeland
18 September 2023

How good information governance allows big things to happen in London

LOTI has worked on several projects with Social Finance recently so we’ve joined forces to explain how good information governance has positively impacted those projects. Tom Rintoul (Director, Data &…

by Victoria Blyth

Imagination is at the heart of change. How is Camden working to build imagination into everything they do?

“What if imagination were part of everything we do?” “What if there were a seventh generation viewpoint in every room?” “What if we brought creativity and play into our work?”…

by Phoebe Tickell
20 September 2023

Procurement as an enabler to innovation – the importance of early market engagement

Procurement is part of a bigger transformation and innovation puzzle. If done well and outcomes-focused, it can help stimulate the local government tech market and create places where citizens can…

by Georgina Maratheftis

In conversation with Haringey: Why LOTI?

In this blog, Eddie Copeland, Director of LOTI, speaks to Nathan Pierce, Assistant Director of Digital and Change at Haringey Council about becoming a member of LOTI and the plans…

by Eddie Copeland
20 October 2023

A Strategic Insights Tool for Rough Sleeping in London

Over the last four months, LOTI has led the first phase of an ambitious project to develop a data solution that brings together London’s rough sleeping data for the first…

by Anna Humpleby
24 October 2023

Maintain, Fix, Equip, Create or Involve. What scale of solution do YOU need?

Recently I’ve been thinking a lot about problems. For those of us working in local government, there’s certainly no shortage. From the macro “What do we do about the pressures…

by Eddie Copeland

What can we learn from Sunderland’s Smart City?

This month, Jay Saggar and Polly Kwok from the LOTI team, and a small group of borough officers took a trip up to Sunderland to learn about the city’s efforts…

by Jay Saggar

Identifying opportunities to support people to remain independent for longer in Redbridge

Redbridge Council have partnered with dxw to explore the “front door” to Adult Social Care. This is an 8 week project, with a blended team from dxw and the council….

by Corinne Barrett

Piloting co-operative care in London: the journey so far

We’re roughly half way through our LOTI funded pilot to create a co-operative care service in London. We have achieved a lot, learned much, and faced challenges that are shaping…

by Luke Tanner
25 October 2023

Developing a professional linkage platform in Adult Social Care: Learnings from the design and prototyping phase

In our last blog, our discovery work had surfaced the real need among social care practitioners to access better information about people presenting at the front-door to make more informed…

by Harry Angus
24 October 2023

Better Images of AI: An Important Discussion for Society

This blog is written by Elo Esalomi, a Year 13 student from London, who is writing about her experiences of the Better Images of AI workshop during London Data Week…

by Elo Esalomi
8 November 2023

Five practical challenges to implementing new service models in local government

It’s well known that the adult social care space is complex, filled with risk, underfunded and as Neil Crowther said, it is probably also “underimagined”. Understandably, government funding is increasingly…

by Genta Hajri
22 November 2023

The social impact of Get Online London

Get Online London – London’s first ever digital inclusion service – has now been running for 2 successful years, and its social impact is clear to see. With over 600…

by Phoebe Scholefield
21 November 2023

Showcasing London at the Smart City Expo in Barcelona

This month, it was the first time LOTI organised a delegation to attend the Smart City Expo World Congress (SCEWC) in Barcelona. The SCEWC is the world’s biggest event on…

by Polly Kwok
22 November 2023

Why’s it so difficult for councils to adopt the same technologies?

Of all the questions I get asked by people outside the local government sector, perhaps the most common one is: “Why can’t all London boroughs just use the same technologies?”…

by Eddie Copeland

10 Reflections from Smart City Expo 2023 in Barcelona

LOTI organised a delegation to attend the Smart City Expo World Congress (SCEWC) in Barcelona, the SCEWC is the world’s biggest event on urban innovation. Attending as part of the…

by Jay Saggar
8 December 2023

Using Copilot in Local Government: Lessons from the LOTI AI Meetup

In December, LOTI brought together London local government colleagues from across digital, data, organisational development and more, to learn about how Microsoft Copilot is being utilised in local government. This…

by Anna Humpleby
10 January 2024

Reflecting on 2023: Highlights from the LOTI team

As the end of 2023 approaches, each member of the LOTI team reflects on their highlights from the year. Eddie Copeland, Director of LOTI: “Another year has gone by and…

by Polly Kwok
20 December 2023

It’s time we had a local authority sandbox

Local government faces a dilemma. A dilemma that the sector – and any future national government wishing to help it – needs to respond to. In this blog, I’d like…

by Eddie Copeland
13 January 2024

Local government innovation works: LOTI evaluation

In July 2019, LOTI was set up to support better collaboration across London local government on all things digital, tech and data. With a team of just three people and…

by Eddie Copeland
23 January 2024

Co-designing Inclusive Digital Zones in Barking & Dagenham

“I’m blind so I can’t use the internet” The quote above is from a survey that our Careline team carried out in 2020. Mentioned in our Digital Inclusion Report of…

by Rahat Ismail
24 January 2024

Delivering Workshops: Finding the Right Balance

In the last week of January, LOTI conducted two workshops with leaders of Digital Inclusion and Adult Social Care, that took opposite approaches. One approach used hands-on, playful experiences facilitated…

by Anjali Moorthy
20 February 2024

There is no silver bullet to tackling digital exclusion

Digital exclusion is deepening inequalities in our increasingly digital society. The latest report from the Ofcom Communications Affordability Tracker July 2023, estimates that approximately 900,00 Londoners struggle to afford internet…

by Genta Hajri
16 February 2024

London Data Week is back in 2024!

London Data Week (LDW) is back for 2024. LDW is all about improving collaboration and participation in data innovation in our great city, and we’re delighted to announce that organisations…

by Sam Nutt
20 February 2024

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